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Google Support Services 3.21.1

15.9 MB / 0+ Downloads / Rating 3.7 - 20,770 reviews


See previous versions

Google Support Services, developed and published by Google LLC, has released its latest version, 3.21.1, on 2023-12-12. This app falls under the Tools category on the Google Play Store and has achieved over 1 installs. It currently holds an overall rating of 3.7, based on 20.770 reviews.

Google Support Services APK available on this page is compatible with all Android devices that meet the required specifications (Android 5.0+). It can also be installed on PC and Mac using an Android emulator such as Bluestacks, LDPlayer, and others.

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App Screenshot

App Screenshot

App Details

Package name: com.google.android.apps.helprtc

Updated: 1 year ago

Developer Name: Google LLC

Category: Tools

New features: Show more

App Permissions: Show more

Installation Instructions

This article outlines two straightforward methods for installing Google Support Services on PC Windows and Mac.

Using BlueStacks

  1. Download the APK/XAPK file from this page.
  2. Install BlueStacks by visiting http://bluestacks.com.
  3. Open the APK/XAPK file by double-clicking it. This action will launch BlueStacks and begin the application's installation. If the APK file does not automatically open with BlueStacks, right-click on it and select 'Open with...', then navigate to BlueStacks. Alternatively, you can drag-and-drop the APK file onto the BlueStacks home screen.
  4. Wait a few seconds for the installation to complete. Once done, the installed app will appear on the BlueStacks home screen. Click its icon to start using the application.

Using LDPlayer

  1. Download and install LDPlayer from https://www.ldplayer.net.
  2. Drag the APK/XAPK file directly into LDPlayer.

If you have any questions, please don't hesitate to contact us.

App Rating

3.7
Total 20,770 reviews

Reviews

5 ★, on 2025-04-02
sweet

5 ★, on 2025-04-01
You know , I am not feeling happy what's is going on in my Google pay Wallet. If we have a problem . The Google pay we cannot get a help right away. And you said it's ready to use . But it's not , you keep holding my debit giving me a hard time for this . If you need help , it's hard , we're running around to find a help but we cannot get one . To be honest I love Google but I don't like the Google pay . Why you holding people debit cards and credit cards a lots of people I saw Thier cngr

5 ★, on 2025-03-31
Good compact fixed

1 ★, on 2025-03-29
I Want their, toll free number because there has been too much experience with FRAUD UGH & I Need it all rectified like yesterday 😫 especially this March, which is FACTUALLY FRAUD prevention month ugh Sincerely D C Bird

3 ★, on 2025-03-28
Don't know yet

1 ★, on 2025-03-27
I'm not sure what they support. I honestly think they work together to be the beast that the Bible talks about. they keep talking about security but never provide it. they talk about privacy and it's about a private as a boys locker room shower. and don't get a hacker because AI will blame me for all of it. for some reason they seem to think my phone is for developers and I keep reminding me that I'm using their stuff but you know what they didn't loan me the phone or by the data I paid for both

Previous Versions

Google Support Services 3.21.1
2023-12-12 / 15.9 MB / Android 5.0+

Google Support Services 3.21.1
2024-11-14 / 12.6 MB / Android 5.0+

About this app

The Google Support Services (GSS) app allows you to share your Android device screen with a Google customer support agent for a personalized support experience. With GSS on your device, the agent can invite you to share your screen, and guide you with on-screen annotations making it faster and easier to resolve your issue. While sharing your screen, the agent will not be able to control your device, but will be able see your screen to help explain their instructions. You can completely stop or pause sharing your screen at any time.

This app comes pre-installed on Pixel devices, and Nexus devices with Android 7.1.1 or higher; it can be installed on most devices with Android 5.0 or higher. This app cannot be started by itself and is used only when a Google customer support agent sends an invite to the user to share their screen.

New features

- Share your screen with Google customer support on most devices with Android 5.0 and higher versions.

- Bug fixes.

App Permissions

Allows applications to change network connectivity state.
Allows an application to read or write the system settings.
Allows applications to access information about networks.
Allows an application to capture video output.
Allows applications to open network sockets.
Allows an app to create windows using the type TYPE_APPLICATION_OVERLAY, shown on top of all other apps.
Allows applications to access information about Wi-Fi networks.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.
Allows access to the list of accounts in the Accounts Service.
Allows an application to find out the space used by any package.