Gorgias Application icon

Gorgias 0.40.1

31.3 MB / 10K+ Downloads / Rating 1.7 - 69 reviews


See previous versions

Gorgias, developed and published by Gorgias Inc., has released its latest version, 0.40.1, on 2025-02-10. This app falls under the Communication category on the Google Play Store and has achieved over 10000 installs. It currently holds an overall rating of 1.7, based on 69 reviews.

Gorgias APK available on this page is compatible with all Android devices that meet the required specifications (Android). It can also be installed on PC and Mac using an Android emulator such as Bluestacks, LDPlayer, and others.

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App Screenshot

App Screenshot

App Details

Package name: com.gorgias.main

Updated: 1 day ago

Developer Name: Gorgias Inc.

Category: Communication

New features: Show more

App Permissions: Show more

Installation Instructions

This article outlines two straightforward methods for installing Gorgias on PC Windows and Mac.

Using BlueStacks

  1. Download the APK/XAPK file from this page.
  2. Install BlueStacks by visiting http://bluestacks.com.
  3. Open the APK/XAPK file by double-clicking it. This action will launch BlueStacks and begin the application's installation. If the APK file does not automatically open with BlueStacks, right-click on it and select 'Open with...', then navigate to BlueStacks. Alternatively, you can drag-and-drop the APK file onto the BlueStacks home screen.
  4. Wait a few seconds for the installation to complete. Once done, the installed app will appear on the BlueStacks home screen. Click its icon to start using the application.

Using LDPlayer

  1. Download and install LDPlayer from https://www.ldplayer.net.
  2. Drag the APK/XAPK file directly into LDPlayer.

If you have any questions, please don't hesitate to contact us.

App Rating

1.7
Total 69 reviews

Reviews

1 ★, on 2021-06-26
Our company switched us from Intercom to Gorgias and it's made my life living Hell. It feels like I'm trying to use a platform through my phone's browser instead of an app. Clunky, slow, impersonal. Zero stars!!!

1 ★, on 2019-09-14
Uhm so using/editing macros on the app is impossible, it won't pull in saved images in macros either?? I can't refund a customer or do anything else. The only thing it's probably useful for (for some people, I guess) is if you want to check in on how many unassigned queries you can probably. Hope it becomes better!

1 ★, on 2020-01-25
Gorgias is an awesome plateform... On computer or iOS. There is quite some room for improvement here. Constantly logged out, not refreshing tickets fast enough. Opening a link from Slack sends me on the mobile version, not on the app...

1 ★, on 2019-05-07
It won't let me log-in. I keep on having the "wrong credentials" error even if I have the correct login information.

1 ★, on 2019-06-13
same as Nagisa .I can't login even my credential is correct.I think depand on phone.I have xiomai mi max and mi 8.Mi Max can login and Mi 8 cannot.

1 ★, on 2021-01-03
Unable to log back in. Customer service not available.

Previous Versions

Gorgias 0.40.1
2025-02-10 / 31.3 MB / Android

Gorgias 0.39.5
2024-11-21 / 31.3 MB / Android

Gorgias 0.37.0
2024-07-08 / 28.8 MB / Android 5.0+

About this app

The Gorgias mobile application gives you access to a true all-in-one help desk experience while at the office or on-the-go. View and respond to email, live chat, phone, Facebook, Instagram, contact us page through one unified, mobile platform so you can streamline your support tickets, saving you time and money.

From our mobile app, you can:

Provide Customer Service On Every CRM Channel
- Manage conversations from email, live chat, phone, and social in one helpdesk
- See the full customer live chat and message history across different channels in one view
- Provide support for multiple stores

Cut Customer Support Time In Half
- Respond instantly with live chat
- See customer support details and orders right next to the ticket
- Respond in one click using pre-made templates
- Use Macros (variables like order status, shipping date, etc.) to pre-fill answers

Gorgias is a help desk (help center or customer support) for Ecommerce stores that allows your customer service team to manage all of your support, customer service in one place. Top Shopify and Magento stores use Gorgias to reduce ticket first response time and increase the efficiency of their customer support teams.

New features

- Fix incorrect view listing.
- General stability improvements and updates.

App Permissions

Allows applications to open network sockets.
Allows applications to access information about networks.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows applications to open network sockets.
Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.
Allows access to the vibrator.
Allows applications to access information about Wi-Fi networks.