Elea Smart Support Application icon

Elea Smart Support 2.3.0

8.8 MB / 1+ Downloads / Rating 5.0 - 1 reviews


See previous versions

Elea Smart Support, developed and published by ELEA GmbH, has released its latest version, 2.3.0, on 2020-11-23. This app falls under the Communication category on the Google Play Store and has achieved over 50 installs. It currently holds an overall rating of 5.0, based on 1 reviews.

Elea Smart Support APK available on this page is compatible with all Android devices that meet the required specifications (Android 5.0+). It can also be installed on PC and Mac using an Android emulator such as Bluestacks, LDPlayer, and others.

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App Screenshot

App Screenshot

App Details

Package name: com.eleatechnology.smartsupport

Updated: 4 years ago

Developer Name: ELEA GmbH

Category: Communication

New features: Show more

App Permissions: Show more

Installation Instructions

This article outlines two straightforward methods for installing Elea Smart Support on PC Windows and Mac.

Using BlueStacks

  1. Download the APK/XAPK file from this page.
  2. Install BlueStacks by visiting http://bluestacks.com.
  3. Open the APK/XAPK file by double-clicking it. This action will launch BlueStacks and begin the application's installation. If the APK file does not automatically open with BlueStacks, right-click on it and select 'Open with...', then navigate to BlueStacks. Alternatively, you can drag-and-drop the APK file onto the BlueStacks home screen.
  4. Wait a few seconds for the installation to complete. Once done, the installed app will appear on the BlueStacks home screen. Click its icon to start using the application.

Using LDPlayer

  1. Download and install LDPlayer from https://www.ldplayer.net.
  2. Drag the APK/XAPK file directly into LDPlayer.

If you have any questions, please don't hesitate to contact us.

Previous Versions

Elea Smart Support 2.3.0
2020-11-23 / 8.8 MB / Android 5.0+

About this app

The Elea app for mobile and worldwide collaboration in service and maintenance for your Elea PEF Advantage systems.
Elea Smart Support offers you a wide set of features making technical service and R&D support for your Pulsed Electric Fields (PEF) systems easier and faster. Communicate with Elea remotely through video calls, take snapshots and share with others, exchange files and much more! The only requirement for Elea Smart Support is a smartphone, tablet or laptop with an internet connection.

Video Calls / Remote Expert
• initiate or join audio/video sessions with remote Elea PEF experts
• anonymous session establishment by providing a combination of service number and password
• support for multipoint calls with several participants
• laser pointer within the live video stream
• call-in option for delay-free voice communication via public phone networks
• create still images from the video stream
• discuss images with all session participants and/or add annotations within the whiteboard module
• see shared screens or applications from the remote Elea PEF expert's desktop client
• optimized quality and data usage for low bandwidth cellular networks

File Manager
• access media in your individual file manager and share it with Elea

Call History
• detailed information on past sessions is stored in the call history and contained media can be reused

Usability
• very simple and intuitive operation

New features

Compatibility update for Android 13

App Permissions

Allows applications to open network sockets.
Allows an application to write to external storage.
Allows an application to read from external storage.
Allows applications to access information about networks.
Allows applications to access information about Wi-Fi networks.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows an application to modify global audio settings.
Allows an application to record audio.
Allows an application to capture audio output.
Allows an application to capture video output.
Required to be able to access the camera device.
Allows applications to connect to paired bluetooth devices.
Allows access to the vibrator.