TracFone My Account R25.4.0

Reviews

2 ★, on 2023-11-10
Very deceptive, really. Ive used this app for over a year. And its always the same, if you want to check your rewards balance , great! If you want to see your payment history, no problem! Also, yoy can change your payment method, make a payment, add extra data, etc. BUT IF YOU JUST WANT YOUR ACCOUNT PIN so you can change carriers, now therein lies the problem in order to get THAT info, NOW its 2- step verification. Then texts you a #, but after plugging it in, the "verify" button is now gone.

1 ★, on 2023-10-13
I have had nothing but problems with this phone, as soon as I removed it from the box and set it up, it moves extremely slow, it's hard to navigate, there's no back button apps are never in the same place, now I can't call out to any number other the *611, customer support. Customer support is polite helpful and fast, I will get this phone repaired or replaced and see how it does

5 ★, on 2022-06-16
Having the same log in failure issues as several other folks. Have tried uninstall/reinstall several times. Also, tried log in using phone#, e-mail, Sim id, etc. Nothing works. I've been using this app for several years and it's always worked great. Please help. Update: Thank you Frank, I don't know what you did but, the app is back up and running.

1 ★, on 2018-11-26
Can no longer get minutes, data, or text messages remaining with latest version. Simply continue to get a message that the operation is taking longer than expected and to try again later. Have restarted, cleared data, etc. multiple times over several days and nothing had worked. Update: released new version that worked for a few days, but stopped working a few days later and still isn't working. Horrible app developers.

2 ★, on 2022-08-01
Do not get Tracfone or this app! The service is terrible and there are comparable plans for lower prices although the cheap as dirt plan I've had is hard to find. The interface looks like it's from the 90s and is impossible to navigate. I have no internet or MMS messages and texts get randomly broken up and put in the wrong order. I rarely have strong enough service to send or receive text messages. Save your money, time, and space. Find somewhere else

2 ★, on 2019-06-01
Disappointing experience. Interface doesn't match most other Android apps. No way to manually force a refresh of tank info, so it always seems to show old numbers even after a purchase. Frequent problems with credit card transactions when logged into account. Widget takes up way too much space and got even bigger this last update. I really wish they would fix these problems and add useful features to the app, such as notifications when tank is getting low so there are no surprises.