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MobileSupport for SAMSUNG 6.0.23.9

18.6 MB / 100K+ Downloads / Rating 3.1 - 433 reviews


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MobileSupport for SAMSUNG, developed and published by RSUPPORT Co., Ltd., has released its latest version, 6.0.23.9, on 2020-06-02. This app falls under the Productivity category on the Google Play Store and has achieved over 100000 installs. It currently holds an overall rating of 3.1, based on 433 reviews.

MobileSupport for SAMSUNG APK available on this page is compatible with all Android devices that meet the required specifications (Android 4.0+). It can also be installed on PC and Mac using an Android emulator such as Bluestacks, LDPlayer, and others.

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App Screenshot

App Screenshot

App Details

Package name: com.rsupport.rs.activity.rsupport.sec

Updated: 5 years ago

Developer Name: RSUPPORT Co., Ltd.

Category: Productivity

App Permissions: Show more

Installation Instructions

This article outlines two straightforward methods for installing MobileSupport for SAMSUNG on PC Windows and Mac.

Using BlueStacks

  1. Download the APK/XAPK file from this page.
  2. Install BlueStacks by visiting http://bluestacks.com.
  3. Open the APK/XAPK file by double-clicking it. This action will launch BlueStacks and begin the application's installation. If the APK file does not automatically open with BlueStacks, right-click on it and select 'Open with...', then navigate to BlueStacks. Alternatively, you can drag-and-drop the APK file onto the BlueStacks home screen.
  4. Wait a few seconds for the installation to complete. Once done, the installed app will appear on the BlueStacks home screen. Click its icon to start using the application.

Using LDPlayer

  1. Download and install LDPlayer from https://www.ldplayer.net.
  2. Drag the APK/XAPK file directly into LDPlayer.

If you have any questions, please don't hesitate to contact us.

App Rating

3.1
Total 433 reviews

Reviews

4 ★, on 2019-06-05
great

5 ★, on 2017-06-16
You need to buy the program via their website

5 ★, on 2017-02-18
What is six digit coade

3 ★, on 2016-07-09
I need code numbers I don't know what's the code

1 ★, on 2016-06-15
Bad app makes you put a code in but wont tell you what it is

2 ★, on 2016-09-29
I don't know how I get 6 digits from where?

Previous Versions

MobileSupport for SAMSUNG 6.0.23.9
2020-06-02 / 18.6 MB / Android 4.0+

About this app

Rsupport’s ‘MobileSupport – RemoteCall’ application allows support representatives to remotely access customers’ mobile devices to identify and resolve issues in real-time. With ‘MobileSupport – RemoteCall’, support representatives are able to provide secure and reliable support without having to have the customer visit a support center.

[Key Features]

1. Screen Control
View and control customers' mobile devices in real-time to collaboratively identify and resolve issues.

2. On-screen Drawing
Mark important areas for the customer to see to communicate certain points more clearly.

3. Text Chat
MobileSupport – RemoteCall’s in-app chat feature allows customers and support representatives to conveniently communicate with each other during support sessions.

4. Simple Connection
Getting connected is easy. All the customer needs to do is enter the 6-digit connection code provided by the support representative.

[Receiving Mobile Device Support - Customers]

1. Download, install, and then launch the ‘MobileSupport’ application.
2. Enter the 6-digit connection code provided by the support representative, then click ‘OK’.
3. Engage in real-time video support.
4. Close the application once video support session has ended.

* Recommended OS : 4.0 ~ 4.1

App Permissions

Allows applications to access information about networks.
Allows applications to access information about Wi-Fi networks.
Allows applications to change Wi-Fi connectivity state.
Allows applications to open network sockets.
Allows an application to call killBackgroundProcesses(String].
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.
Allows applications to change network connectivity state.
Allows an application to write to external storage.
Allows an application to modify global audio settings.
This constant was deprecated in API level 21. No longer enforced.
Allows an application to change the Z-order of tasks.
Allows an application to expand or collapse the status bar.
Allows access to the vibrator.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.
Allows an application to request deleting packages.
Allows an application to take screen shots and more generally get access to the frame buffer data.
Allows an application to read the low-level system log files.
Allows an application to capture video output.
Allows an application to capture secure video output.
Allows an application to read from external storage.