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MyTeleMed 4.21

6.5 MB / 10K+ Downloads / Rating 3.2 - 101 reviews


See previous versions

MyTeleMed, developed and published by TeleMed, Inc., has released its latest version, 4.21, on 2023-03-13. This app falls under the Communication category on the Google Play Store and has achieved over 10000 installs. It currently holds an overall rating of 3.2, based on 101 reviews.

MyTeleMed APK available on this page is compatible with all Android devices that meet the required specifications (Android 6.0+). It can also be installed on PC and Mac using an Android emulator such as Bluestacks, LDPlayer, and others.

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App Screenshot

App Screenshot

App Details

Package name: com.mytelemed.android

Updated: 2 years ago

Developer Name: TeleMed, Inc.

Category: Communication

New features: Show more

App Permissions: Show more

Installation Instructions

This article outlines two straightforward methods for installing MyTeleMed on PC Windows and Mac.

Using BlueStacks

  1. Download the APK/XAPK file from this page.
  2. Install BlueStacks by visiting http://bluestacks.com.
  3. Open the APK/XAPK file by double-clicking it. This action will launch BlueStacks and begin the application's installation. If the APK file does not automatically open with BlueStacks, right-click on it and select 'Open with...', then navigate to BlueStacks. Alternatively, you can drag-and-drop the APK file onto the BlueStacks home screen.
  4. Wait a few seconds for the installation to complete. Once done, the installed app will appear on the BlueStacks home screen. Click its icon to start using the application.

Using LDPlayer

  1. Download and install LDPlayer from https://www.ldplayer.net.
  2. Drag the APK/XAPK file directly into LDPlayer.

If you have any questions, please don't hesitate to contact us.

App Rating

3.2
Total 101 reviews

Reviews

5 ★, on 2020-10-29
I love the ability to call and have my number protected. It's easy to use and I really like the reporting we can get.

1 ★, on 2019-06-29
I really Don't like this app but have to use it because of work. It is very difficult to archive messages the screen skips often times and then you have to start all over again because the screen is refreshed before you can even delete or archive messages. Sometimes you cannot call directly and answer the pages from the apps screen. Sometimes it goes down and messages aren't sent immediately. Sometimes the app doesn't notify me when I have a message ...Very frustrated using this app

1 ★, on 2019-01-17
Terrible. Dangerous for a physician to have such a poor paging system. It will not make a noise or alert when a page comes in. All settings are correct & it still doesn't work. I have spent so much time on the phone with thr company trying to get it to work. Support is terrible. Each time i call for support they have no record of prior attempts to fix the problems, so i have to reinvent the wheel, explain & try the same fixes that don't work, then say "we'll call back." They don't.

5 ★, on 2020-09-11
Easy to install and configure. Seems to be reliable and flexible, also: HIPAA compliant.

2 ★, on 2020-09-13
No alert sound. All indicators are on. Crashes when alert sound is checked in app settings.

5 ★, on 2019-12-30
I have to use this app for work and I absolutely love it! I have never had any issues and I love that I can go back and reference a call that came in.

Previous Versions

MyTeleMed 4.21
2023-03-13 / 6.5 MB / Android 6.0+

About this app

The MyTeleMed Android app allows doctors to securely manage their important medical messages with HIPAA Compliance by protecting any Personal Health Information (PHI).

How does it work?

Patients call your dedicated number that reaches TeleMed answering service which is available 24/7/365. Doctors are notified by receiving messages in the app. Doctors can also contact customer service directly through the app via phone and e-mail.

Doctors that use the MyTeleMed app receive push notifications that notify them of a new patient message. The doctor can click on the notification and open the patient messages within the MyTeleMed app. The message will contain the severity of the message, message details, and call back information. Doctor’s comments and callbacks on messages are logged with the time and duration of the call and even provide an option to record the call.

For an extra layer of message delivery assurance, TeleMed creates a customized escalation procedure that repeats messages or calls you within timelines you set. If you cannot be reached, the call is escalated to others per your instructions. You can manage your escalation procedures through our website or by contacting a TeleMed service representative by phone.

In addition to unquestionable HIPAA compliance some of the MyTeleMed app’s benefits include:

• Messages reside on a web based server, accessed by your phone by distinct user name and password protection. Text messages reside on your phone - Mobile theft is a leading cause of HIPAA breaches.
• Complete Documentation From Message Origination To Call Back.
• Custom escalation based on message read or call back events.
• Make and save comments on the messages.
• Customize your new message alert modes, includes badge notification of new, unread messages.
• Your Office Number Shows On The Caller ID when making the call back. Don't worry about hiding your mobile number again.
• Access Customer Service 24/7 with a simple link from within the app.

Get Your Medical Practice or Hospital Started With the MyTeleMed App Today!

New features

Minor bug fixes

App Permissions

Allows applications to access information about networks.
Allows an application to initiate a phone call without going through the Dialer user interface for the user to confirm the call.
Allows applications to open network sockets.
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.
Allows access to the vibrator.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.