About this app

This app - Masergy Connect - presents a contextual communications experience across all mobile device platforms with a messaging centric user interface.

Although many organizations have applications that allow use of employee smartphones and tablets for work, many enterprises are still struggling to provide rich mobile features that stop users from downloading non-IT approved communications tools and applications.

A mobile application with built-in features for accessing corporate directories, video calling, meetings, and messaging with colleagues should be as seamless and easy to use as a desktop communicator.

Key Capabilities
• Contextual Communication – With contextual intelligence from Communicator HUB, you can view relevant content from apps like Google G Suite, Microsoft Office 365, CRM applications, and social media applications, bringing context to your conversations while providing easy access to important documents and information from your smartphone.
• Host and participate in meetings – With Communicator HUB and Connect, you can easily launch and join MyRoom meetings to collaborate with colleagues and external contacts. One click or touch gets you securely into meeting without dial-in numbers or access codes. Up to 15 participants can join. MyRoom supports HD audio and video (1080p at 20fps), desktop and application sharing plus multi-party chat.
• Business Calling – Connect allows you to place and receive business calls over the cellular network or VOIP using your business phone number.

Requirements

Devices and Operating Systems
• Android 4.2 and newer

Licenses
Masergy Connect requires the Mobile User Application license that is included in the Communicator bundle.

Server
Masergy hosted user account

Language Support

English, French, German, Chinese– Simplified, Italian, Spanish-European, and Spanish- CALA

Calling
Uses circuit switch calling via call-through/call-back

Messaging
• Group Messaging up to 30 participants
• Messages stored locally up to 2,500

New features

Dark mode support and visual voicemail retrieval fixes.

App Permissions

Allows applications to open network sockets.
Allows an app to create windows using the type TYPE_APPLICATION_OVERLAY, shown on top of all other apps.
Allows an app to access approximate location.
Allows an app to access precise location.
Allows an application to initiate a phone call without going through the Dialer user interface for the user to confirm the call.
Allows an application to read the user's contacts data.
Allows access to the list of accounts in the Accounts Service.
Allows an application to write the user's contacts data.
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.
Allows applications to access information about networks.
Allows applications to access information about Wi-Fi networks.
Allows applications to change Wi-Fi connectivity state.
Allows an application to read from external storage.
Allows an application to write to external storage.
Required to be able to access the camera device.
Allows access to the vibrator.
Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.
Allows an application to modify global audio settings.
Allows an application to record audio.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows applications to disable the keyguard if it is not secure.
Allows applications to change network connectivity state.
Allows applications to connect to paired bluetooth devices.