CaptionCall 20.1.2412

Reviews

5 ★, on 2024-01-05
Cliff notes: I recommend this app if your hard of hearing. The app is going strong even under new ownership. 1.bMy main gripe on is none here.. a black theme! Much easier on the eyes in low light conditions. 2. Custom contact notes (phone numbers will display but it's hard for contacts with many numbers to be differentiated) is still an issue but i wonder if this is an Android limitation rather than a developer issue. 3. Issues with phone calls over Bluetooth are non existent now.

4 ★, on 2024-01-12
There is one change I would love to see. Please please make it possible to un- mute myself in the settings. I get a lot of anxiety during phone calls talking to hearing people because of how impatient they can become. I've already had bad experiences of them hanging up on me before I realize that I'm still muted and they can't hear me. I have also accidentally double tapped the button un-muting myself only to re-mute myself. The hearing person hung up on me before I could fix. Plz, PLZ change 🙏

4 ★, on 2023-12-07
Captioning for the phone is great! Not 100% accurate but enough that I can figure out what is being said. One issue that I would love to address is that the App catches incoming calls and does not allow the phone to act. What this means is that when the phone rings, I have to find the App and open it. That is not so bad. What it also means is that the phone does not send the call to a connected device, such as my car or smartwatch. This is very inconvenient.

5 ★, on 2023-11-29
The app stopped captioning my calls today despite restarting the app and phone. Customer support chat is unreliable and I cannot reach a live person. Please help. Edit: it started working again. Tech support keeps migrating between olelo and Captioncall when you try to get into a chat for help which was difficult. This is a wonderful app otherwise.

3 ★, on 2023-10-09
On some calls, both local and long distance, the call starts out fine and then suddenly there is very loud static when the person on the other end speaks. There is only static and no voice at all. The captions still work though. This started happening after one of the upgrades. I don't remember which one... The updated version of the app keeps crashing and I get a message that the application has a bug. Please fix this ASAP. I rely the app. I was very happy with the previous version.

5 ★, on 2022-08-07
The accuracy of the captioning AI for this app is amazingly accurate most of the time. It's been nearly 30 years since I can make a telephone call. The guide for setting up voicemail and call forwarding can be improved. I have never used voice mail or even the phone app before so I had short difficulties getting it set up for the first time. I would like see some UI improvements. Overall, Olelo is great for people like me.