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HelpDesk Host 1.1.1

29 MB / 5K+ Downloads / Rating 2.9 - 52 reviews


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HelpDesk Host, developed and published by IDrive Inc, has released its latest version, 1.1.1, on 2025-01-27. This app falls under the Communication category on the Google Play Store and has achieved over 5000 installs. It currently holds an overall rating of 2.9, based on 52 reviews.

HelpDesk Host APK available on this page is compatible with all Android devices that meet the required specifications (Android 7.0+). It can also be installed on PC and Mac using an Android emulator such as Bluestacks, LDPlayer, and others.

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App Screenshot

App Screenshot

App Details

Package name: com.idrive.helpdesk.host

Updated: 15 days ago

Developer Name: IDrive Inc

Category: Communication

New features: Show more

App Permissions: Show more

Installation Instructions

This article outlines two straightforward methods for installing HelpDesk Host on PC Windows and Mac.

Using BlueStacks

  1. Download the APK/XAPK file from this page.
  2. Install BlueStacks by visiting http://bluestacks.com.
  3. Open the APK/XAPK file by double-clicking it. This action will launch BlueStacks and begin the application's installation. If the APK file does not automatically open with BlueStacks, right-click on it and select 'Open with...', then navigate to BlueStacks. Alternatively, you can drag-and-drop the APK file onto the BlueStacks home screen.
  4. Wait a few seconds for the installation to complete. Once done, the installed app will appear on the BlueStacks home screen. Click its icon to start using the application.

Using LDPlayer

  1. Download and install LDPlayer from https://www.ldplayer.net.
  2. Drag the APK/XAPK file directly into LDPlayer.

If you have any questions, please don't hesitate to contact us.

App Rating

2.9
Total 52 reviews

Previous Versions

HelpDesk Host 1.1.1
2025-01-27 / 29 MB / Android 7.0+

HelpDesk Host 1.1.0
2024-11-14 / 23.3 MB / Android 7.0+

HelpDesk Host 1.0.9
2024-07-12 / 44.7 MB / Android 7.0+

About this app

Receive on-demand remote assistance instantly or schedule a session with HelpDesk by RemotePC. Using a one-time app installation, your issues are resolved in a secure way.

The remote control feature in HelpDesk Host app requires Accessibility permissions to enable a technician to remotely view and control your device for enhanced experience.
Using the Android OS accessibility API, the app grants the technician remote control access of the device with your permission. It does not collect any personal and sensitive data.
You need to enable the app under the Accessibility settings on your Android device.


Features
* Easy remote support on-demand from your trusted technician.

* Chat with technicians via text during the session for better understanding of the issues.

* The remote support is developed using TLS v 1.2/AES 256-bit encryption, so rest assured, the connection is highly secure.

New features

Bug fixes.

App Permissions

Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.
Allows applications to access information about networks.
Allows applications to open network sockets.
Allows applications to access information about Wi-Fi networks.
Allows an application to record audio.
Allows an app to create windows using the type TYPE_APPLICATION_OVERLAY, shown on top of all other apps.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows an application to change the Z-order of tasks.
Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.
Permission an application must hold in order to use ACTION_REQUEST_IGNORE_BATTERY_OPTIMIZATIONS.
Allows an application to read from external storage.
Allows an application to write to external storage.