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Genesys Cloud Communicate 20241203.543

53.9 MB / 10K+ Downloads / Rating 3.0 - 74 reviews


See previous versions

Genesys Cloud Communicate, developed and published by Genesys Telecommunications Labs, Inc, has released its latest version, 20241203.543, on 2024-12-11. This app falls under the Communication category on the Google Play Store and has achieved over 10000 installs. It currently holds an overall rating of 3.0, based on 74 reviews.

Genesys Cloud Communicate APK available on this page is compatible with all Android devices that meet the required specifications (Android 8.0+). It can also be installed on PC and Mac using an Android emulator such as Bluestacks, LDPlayer, and others.

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App Screenshot

App Screenshot

App Details

Package name: com.genesys.purecloud.yodel

Updated: 2 months ago

Developer Name: Genesys Telecommunications Labs, Inc

Category: Communication

New features: Show more

App Permissions: Show more

Installation Instructions

This article outlines two straightforward methods for installing Genesys Cloud Communicate on PC Windows and Mac.

Using BlueStacks

  1. Download the APK/XAPK file from this page.
  2. Install BlueStacks by visiting http://bluestacks.com.
  3. Open the APK/XAPK file by double-clicking it. This action will launch BlueStacks and begin the application's installation. If the APK file does not automatically open with BlueStacks, right-click on it and select 'Open with...', then navigate to BlueStacks. Alternatively, you can drag-and-drop the APK file onto the BlueStacks home screen.
  4. Wait a few seconds for the installation to complete. Once done, the installed app will appear on the BlueStacks home screen. Click its icon to start using the application.

Using LDPlayer

  1. Download and install LDPlayer from https://www.ldplayer.net.
  2. Drag the APK/XAPK file directly into LDPlayer.

If you have any questions, please don't hesitate to contact us.

App Rating

3.0
Total 74 reviews

Reviews

1 ★, on 2021-06-09
It is unforgivable that in this day and age, a major voice company like this does not have smart assistance integration. I should be able to tell my phone to contact a client or a specific phone number using your app, completely hands-free. Without that, cell phone plans are $25 a month at T-Mobile with magenta if you have more than four lines. For an enterprise solution I do not understand why anyone would use pure cloud without this.

1 ★, on 2021-06-22
This app sucks. Can't login with my organization or email like I can on my desktop PC app.

1 ★, on 2021-04-30
I can t login with my Xerox mail and not even with the Microsoft account like we do on web or Windows app

Previous Versions

Genesys Cloud Communicate 20241203.543
2024-12-11 / 53.9 MB / Android 8.0+

About this app

Elevate your business communication with the Genesys Cloud™ Communicate app. Use Genesys Cloud softphone capabilities to make IP-based calls and access your business phone system from your mobile device. Stay in touch with your colleagues, partners and customers from virtually anywhere.

- Use your dedicated Genesys Cloud business phone number to make and receive calls.
- Keep your business and personal phones separate.
- Make and receive calls using Wi-Fi, even in areas with poor cellular coverage.
- Search for people and groups in your organization and personal contacts.
- View your call history and return missed calls.
- Check your inbox to review your voicemails, recordings and faxes.

New features

* Update to help extend lifetime of user's session
* Translation updates

App Permissions

Allows applications to open network sockets.
Allows applications to access information about networks.
Allows an application to record audio.
Allows a calling application which manages it own calls through the self-managed ConnectionService APIs.
Allows an application to modify global audio settings.
Allows an application to write to external storage.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows applications to disable the keyguard if it is not secure.
Allows applications to connect to paired bluetooth devices.
Allows an application to initiate a phone call without going through the Dialer user interface for the user to confirm the call.
Allows access to the list of accounts in the Accounts Service.
Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.
Allows an application to read from external storage.