Freshcaller 3.10.7

Reviews

2 ★, on 2019-01-24
I do not know why they thought this should be an app. Many of their competitors are able to push calls to a cell phone without the need for a badly designed app. Being able to create a ticket, only after hanging up on a call is quite frustrating. They decided for some reason, the answer and decline buttons should be opposite of how they are for normal calls on android. It also does not turn off your phones screen while talking so accidental button presses galore.

2 ★, on 2020-10-22
Definite step back from previous version. Once you are on a call, you cannot see the phone number of the caller if they are saved as a cust. There are many common names which could refer to multiple people, and the phone number was a good identifier. Several times I have been on a call with a cust whilst another call is coming through. Very hard to hear the current call with ringtone playing. Cannot decline the incoming call, and it will eventually ring out, but will end the current call too.

1 ★, on 2020-09-16
This app just does not work well. All of the features it claims to do are true, but there are some glaring omissions, like a lack of support for Bluetooth headsets, no screen time out when on a call, and various bugs such as the "end" button doesn't end a call! I tapped on a recent call by accident and ended up dialing that person's number - even though I tapped cancel/end call immediately! The call went through, and as IT, I had an embarrassing time explaining what happened and apologizing.

3 ★, on 2020-10-29
Please get this working. So many reported issues by others. This app should have ratings above 4.2 at the very least. Because this app is so buggy, I might have to switch all 4 businesses over to a different platform. This should be a top priority. Fix it or don't offer it. I'd rather not have the option if it isn't going to work. List hundreds of calls and pissed off even more people with all the bugs.

3 ★, on 2019-09-09
Works as described once all power saving settings are disabled. Unfortunately I often find the app will crash/close if my phone is left for a significant period, i.e. overnight. Is this because reception/data connection is lost? I would like a notification rather than constantly having to check if it's running in the background.

1 ★, on 2019-11-02
Completely unusable. Half the time it doesn't even ring, then when it does connect it fails to show the call screen so I don't even know who's calling. It also seemed to have issues with my Bluetooth headset. I can't believe they released this as a finished app.