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My Mobile Account Assistant 1.9.1

2 MB / 10K+ Downloads / Rating 1.3 - 462 reviews


See previous versions

My Mobile Account Assistant, developed and published by Employee Benefits Corporation, has released its latest version, 1.9.1, on 2017-08-30. This app falls under the Productivity category on the Google Play Store and has achieved over 10000 installs. It currently holds an overall rating of 1.3, based on 462 reviews.

My Mobile Account Assistant APK available on this page is compatible with all Android devices that meet the required specifications (Android 4.1+). It can also be installed on PC and Mac using an Android emulator such as Bluestacks, LDPlayer, and others.

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App Screenshot

App Screenshot

App Details

Package name: com.ebcflex.acctassist

Updated: 7 years ago

Developer Name: Employee Benefits Corporation

Category: Productivity

New features: Show more

App Permissions: Show more

Installation Instructions

This article outlines two straightforward methods for installing My Mobile Account Assistant on PC Windows and Mac.

Using BlueStacks

  1. Download the APK/XAPK file from this page.
  2. Install BlueStacks by visiting http://bluestacks.com.
  3. Open the APK/XAPK file by double-clicking it. This action will launch BlueStacks and begin the application's installation. If the APK file does not automatically open with BlueStacks, right-click on it and select 'Open with...', then navigate to BlueStacks. Alternatively, you can drag-and-drop the APK file onto the BlueStacks home screen.
  4. Wait a few seconds for the installation to complete. Once done, the installed app will appear on the BlueStacks home screen. Click its icon to start using the application.

Using LDPlayer

  1. Download and install LDPlayer from https://www.ldplayer.net.
  2. Drag the APK/XAPK file directly into LDPlayer.

If you have any questions, please don't hesitate to contact us.

App Rating

1.3
Total 462 reviews

Reviews

2 ★, on 2020-08-10
Contacted support: see below, it worked. "To fix the menu retrieval error, access your phone’s settings, select apps & notifications. You will then want to select our app, which will show as Account Assistant. Then select storage option. There will be two buttons on the screen, clear storage/date and clear cache. Select both of these options. This will correct the menu retrieval error and allow you to access your account via the mobile app." Your welcome EBC for doing your job.

1 ★, on 2020-07-23
Completely Non-functional! This app used to be great, but now will not even open. Launching the app immediately causes a "Menu Retrieval Error" and the app does not function. I have cleared the cache, cleared all data, deleted the app & reinstalled, restarted the phone, all to no avail.

1 ★, on 2020-08-31
in-app camera hasn't worked for a couple years. crashes with random errors a lot, assuming you can get it to load without crashing long enough to log in. very poor experience but no other choice..... sad.

1 ★, on 2020-07-09
Please update to at least fix the bugs (see all the other reviews). It would be nice if an app that sees peoples medical info showed some signs of regular maintenance, let alone actually work on a current phone. Seems like the app has been abandoned.

3 ★, on 2020-04-11
Very frustrating uninstalling and installing five times over the course of a week to try to get past the menu retrieval error. Luckily I thought to read the reviews, and the hint about clearing the data and cache made it work finally. When it works I'm happy with the app but they need to fix this. Don't they read the reviews and see how many people are having the same issue?

1 ★, on 2020-07-16
Like the last few reviews, cannot even get started. Stuck on a "Error loading menu" when opening the app. Last update was Aug 2017? It needs a new one, or should just be removed from the store.

Previous Versions

My Mobile Account Assistant 1.9.1
2017-08-30 / 2 MB / Android 4.1+

About this app

Smart, Simple, Secure and Mobile!

(You can use this app to review your current account balances and payment history, even if your plan does not require you to file claims).

File claims, attach and upload receipts and view account information for your BESTflexSM Plan and EBC HRASM. My Mobile Account Assistant lets you access the best features of our My Account Assistant web portal, including viewing account balances, filing claims, and attaching receipts and viewing recent payments.

We make filing claims easy

My Mobile Account Assistant lets you file a claim and upload a receipt, at the pharmacy, your provider or anywhere you have access to a 3G or wireless internet connection. Filing a claim for any eligible health care or dependent care expense doesn’t get any easier than this. Complete a few lines on a simple form, upload your receipt using your phone’s camera and tap “Submit.” My Mobile Account Assistant makes filing claims smart, simple, secure and mobile!

Faster than faxing

Claims processing is faster when you file your claim using My Mobile Account Assistant. You’ll never want to fax us another claim again.

Smart, Simple, Secure and Mobile!

My Mobile Account Assistant is smart because it helps you enter claim information correctly, it’s as simple to use as your phone and secure because we don’t save any of your account information in the application.

There’s more to Mobile than just filing claims

You can review your current Account Balances at any time, whether you elect the BESTflex Plan Health Care or Dependent Care FSAs, Limited Health Care FSA or have an Individual Billed Premium Account. If you participate in the EBC HRA, you can view your current EBC HRA balances for any of your coverage types.

Your claims Payment History is available for viewing, too!

Features in detail
* Automatically displays your plans
* View Account Balance and Payment History
* Lists of providers saved for each plan
* Enter and save new providers

Additional features are based on your plan design and can include:
* Filing a claim, including uploading receipts or choose receipts from your phone’s photo library
* Email receipt confirmation of filed claim
* Email notification when claim is processed with link to Claims History
* Prevention of inaccurate claim filing dates
- For service claims dated outside of plan year
- For future dated claims against Health Care Flexible Spending Accounts (FSAs) or the EBC HRA
- For the Health Care FSA or the EBC HRA service claims dated after termination date

Tags: ebcflex, ebc, flex plan, hra, employee benefits corporation, mobile account assistant, fsa

New features

Enhanced Benefit Card transaction statuses.
Fixed links on login page as well as other minor bug.

App Permissions

Allows applications to open network sockets.
Allows access to the list of accounts in the Accounts Service.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows an application to write to external storage.
Allows an application to read the user's contacts data.
Allows an application to write the user's contacts data.
Allows an app to access approximate location.
Allows an app to access precise location.
Allows applications to access information about networks.
Allows an application to read from external storage.