Switchvox Softphone 5.2.0

Reviews

1 ★, on 2021-01-20
I'd give negative stars if possible. We used this app during the start of the pandemic. A little quirky but it worked. Now on the 2nd try, it's absolute trash. The app doesn't open incoming office line calls. Only allows you to dial inner office exts and doesn't allow outgoing calls from it. Absolutely worthless at this point.

1 ★, on 2020-09-12
Might be the worst app on my phone. Crashes often, has configuration issues without any changes, and always finds new ways to annoy me. For years this app is a primary reason we tell our clients to use any phone system other than Digium. I expect someone to spend some money to fix this app because it makes all of Sangoma seem pathetic.

1 ★, on 2020-08-13
I've never had any luck with this. The app has done everything from working, to freezing, to not receiving direct or queue calls, and at this point I'm unable to even get the application to launch from a fresh install (didn't even make it past the grey screen).

1 ★, on 2020-10-07
Creates more problems than it solves. I really want it to work! When it works it's great, but that is barely a fraction of the time. The switchvox system is great but thi app is worthless.

1 ★, on 2019-06-14
I use a t-moblie for my service and I have a galaxy S9. I have spent over 15 hours on the phone with customer support with Digium swithcvox and they have come to the conclusion that this mobile app will not work on my phone. So if any users in your organization has this provider and/or phone, they will not be able to use this app. I would love to use the features that their sales team sold me on. They should not be marketing this feature if it will not work.

1 ★, on 2019-08-28
Now that the app is integrated with the native phone app it will not work if you use google voice for your standard calling. Dialing from within the switchvox app still outputs to the phone app which then tries to call via google voice and fails. This makes it unusable for someone who uses their google voice number for all their personal calls and needs to use switchvox for company calls. Only way to coexist now is to turn off google voice every time i want to use switchvox. Dialing from the phone app should be a choice of how to go out(switchvox or phone). Dialing from the switchvox app should be a direct shot voip call and never touch the native phone app. Then users are given a choice.