About this app

BBB now. Fast. Mobile. Trusted.

It’s a mobile world. Take the conversation with you. BBB now is the fastest way to contact businesses easily and safely, powered by Better Business Bureau—a name you can trust. Text or message a business directly from your mobile phone—for any reason.
BBB now lets you text with businesses to get what you want instantly:

-Book an appointment
-Make a reservation
-Place an order
-Ask for a quote
-Get help or solve a problem
-Give feedback

No more sitting on hold, emailing back and forth or waiting for live chat. BBB now is faster and more efficient than phone calls, emails, contact forms or social media.

BBB now finds businesses near you and displays them on your phone. Simply select the business and start texting!

1. Search for the business or choose from the list of businesses near you.
2. Select the business and type your message.
3. Add a photo if you’d like.
4. BBB now delivers your message to the business in real time.
5. Receive a notification when the business has replied.
6. Click on the notification, read the response and continue chatting in the conversations tab.

COMMUNICATE ANYWHERE, ANYTIME
Text or message a business directly from your mobile phone—for any reason. BBB now will send your message to the business for a reply.

GET HELP FAST
BBB now is the most convenient way to contact a business and get things done. It’s fast and it’s free.

ELIMINATE CONFUSION AND FRUSTRATION
There’s a record of everything you and the business say in the conversation stream so there’s no dispute as to who said what or who promised what.

PERFECT FOR A VARIETY OF SITUATIONS
Great businesses like to hear when they’ve done a good job. They also want to solve your issue promptly and to your satisfaction. Use BBB now to send a compliment, register a complaint, make a suggestion or ask questions.

TAKE ADVANTAGE OF GREAT DEALS
Use BBB now to become a valued customer. Tell a business they’re doing a great job and receive special offers and discounts.

BBB NOW IS SECURE AND ANONYMOUS
BBB now does not exchange, share or display personal information in any way; your device ID is not shared with the business. However, if you include personal information in your message it is delivered to the business. You decide.

ALL THE POWER IN THE PALM OF YOUR HAND
BBB now combines the power of its business network with the power of having your phone with you everywhere.

New features

What do you get when you take some nasty bugs out of your app? This! This is what you get. Enjoy this much more stable version

App Permissions

Allows applications to change Wi-Fi connectivity state.
Allows applications to enter Wi-Fi Multicast mode.
Allows applications to change network connectivity state.
Allows an application to collect battery statistics
Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.
Allows access to the vibrator.
Allows an app to access approximate location.
Allows an app to access precise location.
Allows an application to write to external storage.
Allows applications to open network sockets.
Allows access to the list of accounts in the Accounts Service.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows applications to access information about networks.
Allows applications to access information about Wi-Fi networks.
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.
Required to be able to access the camera device.
Allows applications to connect to paired bluetooth devices.
Allows applications to discover and pair bluetooth devices.
Allows an app to create windows using the type TYPE_APPLICATION_OVERLAY, shown on top of all other apps.
Allows an application to read from external storage.