2 File UI 4.8

Reviews

4 ★, on 2020-09-20
The app is still difficult to login to . Now with the questions added my work search records are needed to be input again? I dont get this process, plus by the time you go back and forth to re record my job searches the app times out and i have to start over. I had 11 job searchs. I always get an error msg and have to close out app several times just to login. The answers I select dont show and i have to repeat selections at least six or seven times before i can e sign my certification.

4 ★, on 2020-08-02
This app minimizes the time spent completing the weekly certification. The only problem that I've run into has been when the site is down for maintenance or for whatever reason, the app doesn't give you notice of what is going on with the site or that it is down. It just constantly reboots the page making a person think that the information that was entered was wrong. If the app gave some kind of indication of what is going on, or tells you to try back later, then it would top notch.

4 ★, on 2020-07-12
I have been using this app since I installed it and don't get me wrong it's simple, clear and easy to use. The only problem is it keeps jumping back to question #1 for you to answer when you have finished. I have to go through the whole process twice to finish filling my claim. The app is easy to use but just needs work on the errors.

1 ★, on 2020-07-22
It is very frustrating. Everything has to be done twice. Filing a weekly claim is impossible. Once you answer the 5 questions, it tell yous Question number 1 is mandatory. Nevermind the fact all 5 questions HAVE been answered. I had rather just use the website. It is a lot less frustrating.

3 ★, on 2020-09-06
I think it should have a few more options as far as checking your info. If people knew what paperwork or proofs of info MDES was waiting on it would help more. If it could somehow be inputted on the accounts saying what they needed from each individual, then it would save both MDES & beneficiaries so much phone and real time.

4 ★, on 2020-07-29
Apparently none of y'all know how to use it properly yes sometimes it does take a few minutes to load and sometimes it does leg not very often but if you don't know how to fill out your weekly certification then that is why you're having problems I have been using it since April and I love it it's much better than having to call and try to get through to the unemployment office