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VMware RemoteHelp 20.07

6.5 MB / 1+ Downloads / Rating 5.0 - 1 reviews


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VMware RemoteHelp, developed and published by VMware Workspace ONE, has released its latest version, 20.07, on 2020-08-27. This app falls under the Productivity category on the Google Play Store and has achieved over 100 installs. It currently holds an overall rating of 5.0, based on 1 reviews.

VMware RemoteHelp APK available on this page is compatible with all Android devices that meet the required specifications (Android 4.1+). It can also be installed on PC and Mac using an Android emulator such as Bluestacks, LDPlayer, and others.

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App Screenshot

App Screenshot

App Details

Package name: com.vmware.remotehelp

Updated: 4 years ago

Developer Name: VMware Workspace ONE

Category: Productivity

New features: Show more

App Permissions: Show more

Installation Instructions

This article outlines two straightforward methods for installing VMware RemoteHelp on PC Windows and Mac.

Using BlueStacks

  1. Download the APK/XAPK file from this page.
  2. Install BlueStacks by visiting http://bluestacks.com.
  3. Open the APK/XAPK file by double-clicking it. This action will launch BlueStacks and begin the application's installation. If the APK file does not automatically open with BlueStacks, right-click on it and select 'Open with...', then navigate to BlueStacks. Alternatively, you can drag-and-drop the APK file onto the BlueStacks home screen.
  4. Wait a few seconds for the installation to complete. Once done, the installed app will appear on the BlueStacks home screen. Click its icon to start using the application.

Using LDPlayer

  1. Download and install LDPlayer from https://www.ldplayer.net.
  2. Drag the APK/XAPK file directly into LDPlayer.

If you have any questions, please don't hesitate to contact us.

Previous Versions

VMware RemoteHelp 20.07
2020-08-27 / 6.5 MB / Android 4.1+

About this app

VMware RemoteHelp™ is a remote support app that enables you to securely share your screen with customer support agents in real-time. To launch a remote session, simply download the app and enter the 4-digit pin provided by the support rep. You can pause or end remote sessions at any time.

VMware RemoteHelp is not a support app for VMware products. To receive technical support for VMware products and services, visit www.vmware.com/support.

New features

• Fixed Occasional initial streaming setup in certain Samsung devices
• Updated Firebase URL format to make it consistent across platforms

App Permissions

Allows an application to call killBackgroundProcesses(String].
This constant was deprecated in API level 8. The restartPackage(String] API is no longer supported.
Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.
Allows an app to create windows using the type TYPE_APPLICATION_OVERLAY, shown on top of all other apps.
Allows applications to connect to paired bluetooth devices.
This constant was deprecated in API level 21. No longer enforced.
Allows applications to open network sockets.
Allows applications to access information about Wi-Fi networks.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows applications to access information about networks.
Allows an application to find out the space used by any package.
Required to be able to reboot the device.
Allows an application to take screen shots and more generally get access to the frame buffer data.
Allows an application to read or write the secure system settings.
Allows an application to read or write the system settings.
Allows an application to request deleting packages.
Allows applications to change network connectivity state.