Telstra Device Care Application icon

Telstra Device Care 6.8.0

10.6 MB / 100K+ Downloads / Rating 4.0 - 253 reviews


See previous versions

Telstra Device Care, developed and published by Telstra Corporation Ltd., has released its latest version, 6.8.0, on 2023-01-23. This app falls under the Tools category on the Google Play Store and has achieved over 100000 installs. It currently holds an overall rating of 4.0, based on 253 reviews.

Telstra Device Care APK available on this page is compatible with all Android devices that meet the required specifications (Android 5.0+). It can also be installed on PC and Mac using an Android emulator such as Bluestacks, LDPlayer, and others.

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App Screenshot

App Screenshot

App Details

Package name: com.telstra.telstradevicecare

Updated: 2 years ago

Developer Name: Telstra Corporation Ltd.

Category: Tools

New features: Show more

App Permissions: Show more

Installation Instructions

This article outlines two straightforward methods for installing Telstra Device Care on PC Windows and Mac.

Using BlueStacks

  1. Download the APK/XAPK file from this page.
  2. Install BlueStacks by visiting http://bluestacks.com.
  3. Open the APK/XAPK file by double-clicking it. This action will launch BlueStacks and begin the application's installation. If the APK file does not automatically open with BlueStacks, right-click on it and select 'Open with...', then navigate to BlueStacks. Alternatively, you can drag-and-drop the APK file onto the BlueStacks home screen.
  4. Wait a few seconds for the installation to complete. Once done, the installed app will appear on the BlueStacks home screen. Click its icon to start using the application.

Using LDPlayer

  1. Download and install LDPlayer from https://www.ldplayer.net.
  2. Drag the APK/XAPK file directly into LDPlayer.

If you have any questions, please don't hesitate to contact us.

App Rating

4.0
Total 253 reviews

Reviews

1 ★, on 2020-12-21
It auto decides number of photos to upload but is not all. For example stated 712 when I have 8500. No way to adjust. It also doesn't back up any files other than contacts calendar photos (not all) and videos not all. Then they say need use this tool to back up files before swap or upgrade phone. No way

5 ★, on 2021-02-10
Fantastic app for transferring data. People should learn how to use it properly

1 ★, on 2019-11-04
Pointless app. Seems to only check the policy settings on the phone....screen time out, lockscreen etc. It doesn't seem to actually test anything.....My phone is giving errors accessing the in built sd card so hoped this app would exercise it and report the problem, but nope. App uninstalled almost immediately....just had to write this review first.

1 ★, on 2018-12-21
This is just another silly gimmick from the big brother commercial wing. Didn't pick up on the broken charge port. It is dysfunctional. ( the app & the charging port).

1 ★, on 2019-06-18
um...what is THE POINT OF THIS APP? i downloaded it JUST to see when i was due for an upgrade - and it showed nothing, no option to view- zilch! This is nothing but a Waste of YOUR own time, let alone my time - just delete the app from playstore. its embarrassing.

1 ★, on 2019-03-06
Doesn't work, says there's no outages but when Telstra look further there's outages. Fix app and might change my rating

Previous Versions

Telstra Device Care 6.8.0
2023-01-23 / 10.6 MB / Android 5.0+

About this app

The Telstra Device Care App enables you to self diagnose and troubleshoot any device issues and if you wish have your device recovered from your address and further assessed by our trained technicians to resolve fully. It also provides you with the ability to seamlessly transfer content between devices, cloud backup your device & restore backups.

Self Diagnose and Troubleshoot: Run comprehensive diagnostics with single click resolutions to ensure your phone is working at it's peak. If you discover an issue you cannot resolve you can request your device to be recovered using electronic parcel and further assessed by our trained technicians to resolve.

Content transfer and Backup/Restore: Using a WIFI network or phone to phone peer network you can transfer your Contacts, Calendars, Photos & Videos from your old device to your new device. This can also be backed up to your cloud storage to keep your important information safe and secure.

New features

Run diagnostics to troubleshoot your phone functions and request a recovery of your device for Warranty replacement without ever going into a store.

App Permissions

Allows applications to open network sockets.
Allows an application to read from external storage.
Allows an application to write to external storage.
Allows applications to discover and pair bluetooth devices.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows applications to access information about networks.
Allows applications to access information about Wi-Fi networks.
Allows applications to change Wi-Fi connectivity state.
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.
Required to be able to access the camera device.
Allows an application to record audio.
Allows an app to access precise location.
Allows an app to access approximate location.
Allows applications to perform I/O operations over NFC.
Allows an application to initiate a phone call without going through the Dialer user interface for the user to confirm the call.
Allows access to the vibrator.
Allows access to the list of accounts in the Accounts Service.
Allows applications to connect to paired bluetooth devices.
Allows applications to enter Wi-Fi Multicast mode.
Allows an application to read the user's contacts data.
Allows an application to read the user's calendar data.
Allows an application to write the user's contacts data.
Allows an application to write the user's calendar data.
Allows applications to change network connectivity state.