Telstra Smart Home 9.4.0.1177

Reviews

1 ★, on 2020-07-14
Finally out of contract on the smart home after 2 years of paying 25 dollars a month. Telstra wanted 15 dollars a month for access to the app... no way. Now ive got 3 cameras, 3 smart plugs and other accessories that are absolutely useless (cant even use smart plugs without the app being logged in) If anyone wants these things, let me know and you can have it. P.s the last app update was in 2018, thats how much they care...

5 ★, on 2019-04-27
Love it! It's really cool creating custom automations based on different triggers, and being able to link/control them with Google Home. Only issue I've noticed is that timers aren't iterative, for example if I set a light to be turned on for 15 mins if the hall sensor detects movement it should be 15 minutes from the last time the sensor detects movement (currently it's 15 minutes from the first time it detects movement). Other than that I think it's an awesome product!

1 ★, on 2019-03-07
Bad Experience we've had problems with this thing since we purchased it. Telstra finally sent me a new hub and it's been working fine up till a few days ago. The hub is dripping out the video's start recording after someone has been so you don't actually get proper footage and now it won't load live footage on my phone. this thing will be the death of me...

1 ★, on 2019-01-21
Good idea Poorly Executed. the idea was great... remote controlllable devices..but that's only convenient if the remote control is easier to use than doing it manually... this app is more trouble than walking 2 blocks to turn something on. it has a 'Stay logged in' feature that doesn't stay logged in... logging in takes too long...it turns things off when it feels like it (fortunately it hasn't yet turned something on of it's own choosing). This is NOT artificial intelligence.. this is a gimmick. Hi Marti/Telstra Corp I think Telstra Smart Home has been on the market for a couple of years, and the product series isn't cheap ($72 for a smart light, $49 for a smart power point etc) and I pay $25/month for the service ... and it doesn't work properly, so, considering my investment (along with many others) my sincerest thanks to Telstra for providing an 'oh dear, here's a link'. Very generous.

4 ★, on 2019-01-08
I'm able to view 3 video feeds (720p) and use the relatively basic features of the app. The issue stopping the app from getting 5* is the lack of IFTT integration and very limited Google Home integration, which means the "smart" home isn't capable of being that smart. The app developers either need to spend a lot of time and money to allow (but not force) additional features OR simply allow IFTT triggers and actions to keep my subscription long term, otherwise the system will become obselete.

1 ★, on 2020-01-14
This app is a joke. It takes 15 to 30 seconds to log in every time you try and use it. The 'stay signed in' setting does not work. Half the time it rejects the sign in. There was a message saying that there will be a new version of the app but nothing has changed for almost 1.5 years. Telstra, either fix the app or give up selling a smart home service.