QuickSupport for Samsung Application icon

QuickSupport for Samsung 11.0.4766

10.5 MB / 1000K+ Downloads / Rating 4.4 - 3,998 reviews


See previous versions

QuickSupport for Samsung, developed and published by TeamViewer, has released its latest version, 11.0.4766, on 2016-04-06. This app falls under the Productivity category on the Google Play Store and has achieved over 1000000 installs. It currently holds an overall rating of 4.4, based on 3.998 reviews.

QuickSupport for Samsung APK available on this page is compatible with all Android devices that meet the required specifications (Android 4.0+). It can also be installed on PC and Mac using an Android emulator such as Bluestacks, LDPlayer, and others.

Read More

App Screenshot

App Screenshot

App Details

Package name: com.teamviewer.quicksupport.samsung

Updated: 9 years ago

Developer Name: TeamViewer

Category: Productivity

App Permissions: Show more

Installation Instructions

This article outlines two straightforward methods for installing QuickSupport for Samsung on PC Windows and Mac.

Using BlueStacks

  1. Download the APK/XAPK file from this page.
  2. Install BlueStacks by visiting http://bluestacks.com.
  3. Open the APK/XAPK file by double-clicking it. This action will launch BlueStacks and begin the application's installation. If the APK file does not automatically open with BlueStacks, right-click on it and select 'Open with...', then navigate to BlueStacks. Alternatively, you can drag-and-drop the APK file onto the BlueStacks home screen.
  4. Wait a few seconds for the installation to complete. Once done, the installed app will appear on the BlueStacks home screen. Click its icon to start using the application.

Using LDPlayer

  1. Download and install LDPlayer from https://www.ldplayer.net.
  2. Drag the APK/XAPK file directly into LDPlayer.

If you have any questions, please don't hesitate to contact us.

App Rating

4.4
Total 3,998 reviews

Reviews

1 ★, on 2019-06-02
Teamviewer is not free from hereafter. So no need this app anymore. You will loose your old funs "teamwiewer guys" by doing business in this way !

4 ★, on 2016-11-14
I get an error "The system cannot write to the specified device" when trying to send a file to the inserted microSD card. Just one suggestion so far. I'm not sure if it's possible, but it would be cool if there was an option to keep the onscreen keyboard from coming up while remoted to the device since it's not really necessary most of the time.

5 ★, on 2016-04-07
If you have a Samsung Galaxy s7 (SM-930T) this is the version of Quicksupport you want. It does everything you want TeamViewer to do. Also check out the host version. Gestures beyond hold and drag in a line are often to jerky to be recognized. Even on a Wifi high quality is only gets a few FPS. Just leave it on auto quality. The only thing missing is sound. EDIT: The pin is visible on the device during login. Please fix this. Thank you very much TeamViewer.

2 ★, on 2016-06-29
This app works perfect. But one issue...Why do I need a separate app to have my PC connect to my android device? I find that it's annoying that I can't use the main teamviewer android app's ID number to remote control from my pc. I have to use this app's ID number which makes no sense. Both android apps have different ID numbers. Foolish.

2 ★, on 2016-05-07
Frustratingly closed minded lack of "menu" (context) button. Can't find a way to press this in any way. Not all flavours of Android phones use the stupid multi-task button. I tried googling, I tried holding down the back button, I tried holding down the mult-task, I pressed control and alt, I hit keys, nothing. It's otherwise quite good - but this Google policy of removing the menu button was always awful and continues to be awful. TeamViewer should have a way of being able to press this. Unable to provide adequate support to someone on Samsung Galaxy S4 (that phone isn't that old)

1 ★, on 2016-12-09
Just installed app. Galaxy Note 4 w/Android 6.0.1. Open Samsung-specific teamviewer quicksupprt and it just sits and spins with app open. And at bottom of the screen., yellow dot and "Activating Teamviewer" . Never does anything after that. So disappointed. This is supposed to be easy!

Previous Versions

QuickSupport for Samsung 11.0.4766
2016-04-06 / 10.5 MB / Android 4.0+

About this app

Get support for your mobile device from any Windows or Mac computer! You can now receive technical remote support for your mobile devices. Technicians have the ability to chat, transfer files back and forth, view device information, stop processes, push and pull Wi-Fi settings, and much more.

It is even possible for your device to be remotely controlled, allowing the technician to access your device as if it were in their own hands.

Features:
• Chat
• View device information
• Remote Control
• File transfer
• App list (Uninstall apps)
• Process list (Stop processes)
• Push and pull Wi-Fi settings
• View system diagnostic information
• Real-time screenshot of the device
• Store confidential information into the device clipboard
• Secured connection with 256 Bit AES Session Encoding

It has never been easier to troubleshoot devices!

Quick Guide:
1. Download and launch the app.
2. The other side, (e.g. the support technician), needs to install and start the TeamViewer full version on his/her computer (download at www.teamviewer.com).
3. Pass your ID on to your trusted technician, who is using the TeamViewer full version.

App Permissions

Allows applications to open network sockets.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows applications to access information about networks.
Allows applications to access information about Wi-Fi networks.
Allows applications to change Wi-Fi connectivity state.
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.
Allows an application to write to external storage.
Allows an application to read from external storage.
Allows applications to connect to paired bluetooth devices.
Allows access to the vibrator.
Allows an application to find out the space used by any package.
Allows an application to call killBackgroundProcesses(String].
Allows an app to create windows using the type TYPE_APPLICATION_OVERLAY, shown on top of all other apps.
Allows an application to capture secure video output.
Allows an application to capture video output.