About this app

The Synchroteam Mobile Application is a key component of our Field Service Management solution, akin to a mobile control center, giving your mobile workers all the information they need to work efficiently, and communicate with you in real time.

Powerful & Secure Mobile Client : The Synchroteam client use an onboard Enterprise database and remain fully functional whatever the quality of your network coverage: data encryption and transactional integrity is maintained even when your network connection is lost.

Work Order Management : Review work order information before starting the job, and take advantage of interactive assistance features, such as: instant driving directions, one-touch contact calling, job description and report review.

Job Center : Dealing with work orders has never been this intuitive. Your job updates are provided in real time, and displayed in a logical order: today, upcoming, late and completed.

Job Report : Our interactive Job Reports are tailored to request only required information and automatically record time milestones. Capture signatures, photos, barcodes and parts/services usage.

Notifications : Receive notifications for new jobs, scheduled jobs or rescheduled jobs on your mobile terminal. Notification settings are fully configurable.

Maximum Autonomy : Review previous work orders. Create, Reschedule or Decline jobs. Access attachments associated to a Job or Customer. Activate/Deactivate Autosync and GPS tracking.

Who is Synchroteam for?
Energy
Maintenance
Medical
Telecoms
Security
HVAC

Synchroteam is an intuitive and easy to use mobile workforce platform providing web-based, scheduling and dispatching in real time.

Disclaimer : Synchroteam uses your GPS in your phone - continued use of GPS running in the background can dramatically decrease battery life.

New features

- GPS tracking is only active during trips, for better battery management.
- GPS tracking has been improved for a more natural display on maps
- Photo: now the administrator can block the import of photos in a report to allow only live photos.
- Contact: you can call your customers and contacts via WhatsApp (if this application is installed on the device)
- Various improvements and bug fixes

App Permissions

Allows applications to open network sockets.
Allows an application to initiate a phone call without going through the Dialer user interface for the user to confirm the call.
Allows applications to access information about networks.
Required to be able to access the camera device.
Allows an app to access precise location.
Allows an app to access approximate location.
Allows access to the list of accounts in the Accounts Service.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows access to the vibrator.
This constant was deprecated in API level 21. No longer enforced.
Allows an application to read or write the system settings.
Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.
Required to be able to access the camera device.
Allows an application to read the user's contacts data.
Allows an application to write the user's contacts data.
Allows an application to call killBackgroundProcesses(String].