Smart Soother 1.2.3

Reviews

3 ★, on 2019-04-27
Struggled to get app to work with sound machine, like others. I have a Samsung Galaxy S9Plus,everytime I opened the app it shows Wifi unknown ssid. Called support, they didn't know what was wrong, claimed possible software glitch. Luckily, I'm pretty tech savvy, figured out that it must be compatibility issue with app and my version of Android. Powered on old Galaxy S6 phone, installed app and everything worked perfectly. Once I added the device, was able to go back to S9 phone and use the app.

1 ★, on 2020-01-20
The app doesn't work at all. Also bluetooth doesn't work on the device either. It doesn't connect to wifi or bluetooth. Plus I shouldn't have to create an amazon account just to use the device. On top off all that it's asking for sensitive info from your device. I gave it the benefit of the doubt but it's definitely zero stars!! I'm definitely taking it back #trash #whack #waistofmoney

1 ★, on 2018-11-18
Broken app. Requests a bunch of permission it shouldn't need. Requires you log in to your Amazon account and share info there too and then can't connect to the device. Doesn't recognize WiFi networks which it shouldn't need and then hangs in an endless loop of connecting to the wifi network created by the device. Suspicious at best possibly malicious. Don't install the app or buy this device.

1 ★, on 2019-03-10
I work in IT as a software developer, I could not get this app to work on my Android nor my wife's iPhone. On Android, it says to connect to the device hotspot and them come back to the app, but the setting page opens within the app and trying to return to the app results in the same screen saying to go connect to the wifi... on iPhone, my wife connects, returns to the app and its an endless loop of connecting back and forth to the device and our home wifi. This is a poorly tested application.

1 ★, on 2019-11-12
Horrible customer service. This app cannot find my WiFi network and the solution provided was to try an apple device when I am an android user. This is clearly a compatibility issue that needs to be rectified with the app. Will be returning this product due to this inconvenience.

1 ★, on 2019-02-17
0 stars if possible. A sound machine should not REQUIRE access to my Amazon account. I liked the idea of controlling the light feature from my phone to eventually do green light red light for nap time, but this is too much. it will definitely be going back.