About this app

Rsupport’s RemoteView Mobile Agent allows IT professionals and users to connect and control with their Android devices from a PC or another mobile device (Android or iOS); anytime, anywhere. Install this Agent app to remotely access the device. And File Transfer in both directions.

IMPORTANT
* To use this app, users MUST have an account. Account sign up is available from www.rview.com.
* Connect to this app (device) from a PC or Android/iOS device.
* RemoteView Enterprise version supports connection from PC to Android and Mobile to Android.
* RemoteView Standard version supports connection from Mobile to Android ONLY (PC to Android is not available).

[Special Features]
- Screen Sharing / Remote Control
- Connect with Android devices remotely and view / control it in real-time.
- File Transfer in both directions.
- Drawing
- Mark up directly on the mobile screen for clear notations.
- Retrieve to Mobile device’s information (PC to Android)
- View mobile devices system information, current processes list and installed apps.
- Additional features (PC to Android)
- Send a URL from PC and record the entire session including drawings.

[Key]
- Fast and reliable connection.
- Compatible with dynamic, private IP, DHCP, firewall or proxy.
- Military-grade security: 2-step verification, AES 256 bit, SSL communication.
- Available in English, Korean, Japanese and Chinese.

[Usage]
- Control Tablets from a Smartphone.
- Share the same mobile screen for demos or support.
- Manage digital signage, kiosks, ticketing machines, or any other Android based device.

[Getting started]
- Installing the Agent
1. Download and launch the Agent app on the mobile device to be accessed.
2. Enter the account information created from rview.com.
3. Set the Access account information (device name, ID and PW).
4. Done.

- Connecting from a mobile device
1. Search for “RemoteView” in the Play Store and install the Viewer app.
2. Log in using the signed up account (rview.com).
3. Select the device to connect from the list and enter the Access account information.
4. Connected with the mobile device.

- Connecting from a PC
1. Open a compatible browser and go to rview.com.
2. Log in with the signed up account.
3. Select the device to connect from the list and enter the Access account information..
4. Connected with the mobile device.

Website: http://www.rview.com
Contact US : https://content.rview.com/en/support/contact-us/
FAQ: https://content.rview.com/en/support/
Rsupport website: http://www.rsupport.com/

New features

-Added New Remote Control Mode
-Added RS Assistant for remote control functionality
-Other bugs and fixes

App Permissions

Allows applications to open network sockets.
Allows applications to access information about Wi-Fi networks.
Allows applications to access information about networks.
Allows applications to change Wi-Fi connectivity state.
Allows an application to modify the current configuration, such as locale.
Allows an application to read or write the system settings.
Allows an application to write to external storage.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows an app to create windows using the type TYPE_APPLICATION_OVERLAY, shown on top of all other apps.
Allows applications to change network connectivity state.
Allows read access to the device's phone number(s].
Allows an application to initiate a phone call without going through the Dialer user interface for the user to confirm the call.
Allows an app to access precise location.
Allows an application to modify global audio settings.
Allows an application to call killBackgroundProcesses(String].
Allows applications to read the sync settings.
Modify the global animation scaling factor.
Allows an application to expand or collapse the status bar.
Allows an application to change the Z-order of tasks.
Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.
Allows an application to read from external storage.
This constant was deprecated in API level 21. No longer enforced.
Marker permission for applications that wish to access notification policy.
Permission an application must hold in order to use ACTION_REQUEST_IGNORE_BATTERY_OPTIMIZATIONS.
Allows an application to request deleting packages.