Wink - Smart Home 7.0.44.23619

Reviews

1 ★, on 2020-09-07
It was great until it wasn't. Now that you have to have a subscription it asks you every time you use the app if you want subscribe or skip and it "has trouble communicating with the server" constantly. I have to force close the app, go through the question and then it might work. Most times I have to do that 3 or 4 times before I can turn on or off my lights. It is a pain. Why would I want to pay for something that doesn't work when it is supposed to?

1 ★, on 2020-09-04
Would give 0 if I could. Since they added a subscription, literally nothing works. The whole reason we paid the huge upfront cost was to not pay subscriptions, now I'm out $1000 in equipment unless I wanna pay monthly as well. Even my physical remotes have been locked and are rendered useless. So I can't even use the physical switches installed in my house unless I pay. Utter garbage. Don't buy their products. I won't anymore that's for sure.

1 ★, on 2020-09-18
I bought the Wink hub a few years ago and set up all of the wifi enables bulbs in my house on it. It worked so-so at best and I dealt with bulbs getting knocked off the hub all the time. Finally it seemed to get better (still very far from perfect) and I resigned myself to just dealing with it. Out of nowhere I get a notification that they're switching the system that I already paid for to a subscription service. Now it never works at all. Do not buy. Run away. Fast.

1 ★, on 2020-09-12
Android app was often unreliable in reporting devices' status. Duplicated most features of other smart home systems. I bought the unit based on the free service it offered. My app/device pairings have since been hijacked by Wink because I won't pay for the service. It is unusable now. I will now look for ways to hack the device.

1 ★, on 2020-08-28
App used to be good, not flawless for nearly 3 years. Before the new fee structure came out, wink was constantly losing connection and needed to be reset every 2-3 weeks. Recently, the device lost connection with all devices and robots no longer work. I can't even unpair devices to pair them, hoping this will at least fix the connection issue. I finally unplugged the wink hub and bought a competitor device. Hope wink can get their act together, cause I lost patience with the app and hub.

1 ★, on 2020-09-12
Wish I can go back in time. Bought this in 2016 for my ceiling lights. Lights are on yellow light by default and I wanted white light. I use wink hub to change, but over time the lights would revert back to yellow. I recently changed internet providers and now i can't use the hub anymore as it doesn't recognize the internet and i can't add it to the wink app anymore.. and the wink app doesn't even open, it says i am not connected to the internet when i am. Now i have to pay $100 for a new hub.