IDEMIA eID - Trusted Online ID 2.0.2

Reviews

2 ★, on 2020-09-30
Pretty awful experience to set up. Considering it's a security app a bad initial impression does not inspire confidence. It thought my WiFi was turned off (untrue), then the verification link sent via text message also didn't work. Apparently it was unnecessary since it let me proceed as verified without following the link. I'm glad I don't rely on this and just need it for my state's MVD system. I set it to reauthenticate once a year since that's the absolute minimum. Neat idea, badly executed.

4 ★, on 2020-10-02
For those who are having trouble with the text confirmation: They may have provided instructions to this effect, but what you need to do is choose the IDEMIA eID app after tapping the link in the text message they send you. You don't open the link in your browser. Highly counterintuitive in 2020, when we're all so used to transcribing digits from texts into apps. Anyway, once you get past that hurdle, the rest of the setup steps are fairly straightforward.

1 ★, on 2020-09-18
What a collossal failure. In order to create an account at a State dmv, they require this app. This app doesn't work, so I am unable to access my records. Hard to believe anyone was paid to produce this so-called app. They send you a link, but it's broken. It's not properly formatted and editing it to correct their broken syntax doesn't work either

1 ★, on 2020-08-26
I wish I could swear here and have it accepted as a valid complaint. This is singularly the very worst app experience I've ever had. When I try to authenticate it texts me a link that is invalid. I even tried it on a couple of computers to see if it was just my phone. Nope, error, cannot find server. I then tried to use chat. The person answered instantly with a canned response, then disconnected me from chat...and now I can't find chat any more. You and your service are horrible. Unfortunately, there is no way to contact AZ MVD and tell them their ID app doesn't work. They are probably wondering why no one is using their online service. What a waste of my time.

1 ★, on 2020-08-28
It doesn't work. I had to reinstall it repeatedly to get it to access my phone camera (permissions were checked; no other app has trouble accessing it), and after that it failed to properly verify the ID, which is the app's one job. Forced to use it as the sole provider for my state's DMV verification since physical offices are closed and it is worse than useless.

1 ★, on 2020-07-14
This is the worst app I have ever downloaded. It gets you absolutely nowhere fast. I would give it zero stars if I could. It took at least 6 tries to get my picture taken - the balancing act and target practice you have to do is extremely difficult. Then it wants a qr code to get to the website I need. WHAT QR CODE. Don't have one, can't find one. Had to take a picture of my ID. Where is it now.