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ProConnect HelpDesk 1.2

1.3 MB / 1+ Downloads / Rating 5.0 - 1 reviews


See previous versions

ProConnect HelpDesk, developed and published by Internet Information & Technologies (IITSW), has released its latest version, 1.2, on 2021-03-04. This app falls under the Productivity category on the Google Play Store and has achieved over 100 installs. It currently holds an overall rating of 5.0, based on 1 reviews.

ProConnect HelpDesk APK available on this page is compatible with all Android devices that meet the required specifications (Android 4.3+). It can also be installed on PC and Mac using an Android emulator such as Bluestacks, LDPlayer, and others.

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App Screenshot

App Screenshot

App Details

Package name: com.iitsw.proconnect

Updated: 4 years ago

Developer Name: Internet Information & Technologies (IITSW)

Category: Productivity

New features: Show more

App Permissions: Show more

Installation Instructions

This article outlines two straightforward methods for installing ProConnect HelpDesk on PC Windows and Mac.

Using BlueStacks

  1. Download the APK/XAPK file from this page.
  2. Install BlueStacks by visiting http://bluestacks.com.
  3. Open the APK/XAPK file by double-clicking it. This action will launch BlueStacks and begin the application's installation. If the APK file does not automatically open with BlueStacks, right-click on it and select 'Open with...', then navigate to BlueStacks. Alternatively, you can drag-and-drop the APK file onto the BlueStacks home screen.
  4. Wait a few seconds for the installation to complete. Once done, the installed app will appear on the BlueStacks home screen. Click its icon to start using the application.

Using LDPlayer

  1. Download and install LDPlayer from https://www.ldplayer.net.
  2. Drag the APK/XAPK file directly into LDPlayer.

If you have any questions, please don't hesitate to contact us.

Reviews

5 ★, on 2018-04-11
Very easy to use... We can raise the ticket for our IT related issues instantly with Help desk team

5 ★, on 2018-04-11
Easy to use

5 ★, on 2021-02-17
good

Previous Versions

ProConnect HelpDesk 1.2
2021-03-04 / 1.3 MB / Android 4.3+

About this app

SMART Suite Mobile Apps, provides an interface to SMART Service Desk (see www.smartservicedesk.com).
It supports following features:
* Dashboards
* All essential Service Desk Operations for employees, customers and support agents: displaying, creating, responding, leaving notes, providing resolutions and closing tickets.
* Managers can make approvals of service requests.
* Integrates with SMART Workflow Engine, for ticket escalations.

New features

Improvements and logo updated.

App Permissions

Allows applications to open network sockets.
Required to be able to access the camera device.
Allows an application to write to external storage.
Allows applications to access information about networks.
Allows an app to access precise location.
Allows an application to initiate a phone call without going through the Dialer user interface for the user to confirm the call.
Allows an application to read from external storage.