Fresha for business 2.8.1421

Reviews

4 ★, on 2019-08-05
this app is a good place to start. first off it's free! i love that it sends confirmations, reminders, AND thank you's! it has the basics that I need scheduling appointments, tracking clients & inventory, sales, tips etc. two functions would really bring this app to the top which would be the capability of using the camera to scan in new inventory items and being able to sync the calendar with my Google calendar! some more customizing options on the reports would be nice as well.

5 ★, on 2020-08-26
Love this app! Allows you to have a free schedule system for multiple stylist. Offers analytics, reports, client information, client appointment/reminder texts and emails, etc all for free. You can also for extra features, but I find it to have everything I need as a stylist on the free version. It's very user friendly. I have been using it since before the app was created and find the app to be just as good as browser version or better. Can't say enough good about this app. Retail & services

4 ★, on 2021-07-08
When it's time to update, it takes a very long time for me to be able to log in again, at least on my phone(logs you out & you're unable to view your schedule). Doesn't give you an option to not update or update later. Multiple attempts at correct sign in information. Had to use an older web browser for it to finally work (& see schedule before the update). It can be slow at times, so clients have to bare with you while on the phone scheduling an appointment. Other than that I like the app.

1 ★, on 2022-11-28
Worst service. I figured out a glitch where they charged us hundreds in wrong fees. I reached out to our account manager and he validated that those fees are indeed wrong. However, the best he can do is give us the wrong fees back as a credit. After following up multiple times, the credit was never given. The fees would have been worth almost 1000-1400 transactions. They screwed us hard when we really were just opening and we needed every dollar. I would never recommend them to anyone.

2 ★, on 2022-08-25
The app itself works just fine, but the constant updates make it rather unwieldy. There are many occasions where I only have a span of less than a minute to check my schedule. Needing to check the app quickly, and opening it up to find an update can sometimes mean I don't actually have the opportunity to look at my schedule. This can particularly become a problem when these updates are rolling out every few days.

2 ★, on 2022-10-20
the app freezes a lot! Like, a lot. It used to be a good app, very functional. But in recent months, I can only do one or two things and then it freezes. Have to close it out and open it up again. I can never get more than three or four actions without having to close it. I've tried reinstalling it and it doesn't work at all. They're about to lose me as a customer