Eight Sleep 6.31.0

Reviews

1 ★, on 2024-01-07
Unfortunately I have the same issue as most of the other reviewers. The bed itself is great, but the app is almost unusable. It constantly freeze, and becomes unresponsive or is super slow and laggy. It's such a shame considering how great the bed is otherwise. I have to wait for over a minute just to set an alarm. Please seriously consider a complete overhaul and redevelopment of your app. I want to recommend this product to others but simply can't with the app in this state.

1 ★, on 2024-01-04
I love the pod. I am offended by being forced to purchase a 1 year subscription. But I would cheerfully purchase the subscription if it was anything more than a money grab. The concept of making adjustments according to sleep cycles is brilliant. But in practice it is dumb as a box of rocks. It is supposed to learn from me but doesn't. They give an option for 3 vague presets which are meaningless. They updated on Jan 2 and now it can't learn anymore. And it woke me up with a janky alarm so dumb.

1 ★, on 2023-11-22
The bed is awesome, but the app is awful. The recent UI changed has made it nearly impossible to use. It's extremely laggy and often has to be closed multiple times to finally get it to respond. If I have to change the temperature in the middle of the night, I'm stuck staring at the screen for an extended period, making my sleep suffer, rather than just a couple seconds as it should be. I really hope these reviews urge them to do something about it.

1 ★, on 2023-11-12
This app performance is terrible. It takes forever to load, but even worse is that the UI appears to block on the main thread while sending changes to the bed. They need to do something so that the UI is not so sluggish. I love the bed, but despise their app. They've made a super expensive, but fantastic product feel like garbage because their app is so bad. Threading and asynchronous programming would go a long way to fix this app. Please do something to make this app more useable.

1 ★, on 2023-11-16
Since the redesign the app is nearly unusable. It takes over 2 minutes to become responsive when opening the app, which is a terrible experience first thing when waking up every morning with a vibrating bed underneath me. Every day this continues moves me closer to abandoning the product entirely.

3 ★, on 2023-10-05
This UI overhaul is laggy more times than not. On the previous version I did not experience any of the hangups, freezes, crashes etc that I do now. It seems to take me 30 seconds longer to adjust both sides now and can be frustrating in the middle of the night or before bed. Excellent cover, but the new worse version of this app finally compelled me to give feedback. I've force stopped and cleared cache but no dice.