DigiHelp Application icon

DigiHelp 3.0.19

6 MB / 1+ Downloads / Rating 4.6 - 5 reviews


See previous versions

DigiHelp, developed and published by DigiCollect LLC, has released its latest version, 3.0.19, on 2024-04-22. This app falls under the Productivity category on the Google Play Store and has achieved over 100 installs. It currently holds an overall rating of 4.6, based on 5 reviews.

DigiHelp APK available on this page is compatible with all Android devices that meet the required specifications (Android 7.0+). It can also be installed on PC and Mac using an Android emulator such as Bluestacks, LDPlayer, and others.

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App Screenshot

App Screenshot

App Details

Package name: com.digicollect.helpdesk

Updated: 10 months ago

Developer Name: DigiCollect LLC

Category: Productivity

New features: Show more

App Permissions: Show more

Installation Instructions

This article outlines two straightforward methods for installing DigiHelp on PC Windows and Mac.

Using BlueStacks

  1. Download the APK/XAPK file from this page.
  2. Install BlueStacks by visiting http://bluestacks.com.
  3. Open the APK/XAPK file by double-clicking it. This action will launch BlueStacks and begin the application's installation. If the APK file does not automatically open with BlueStacks, right-click on it and select 'Open with...', then navigate to BlueStacks. Alternatively, you can drag-and-drop the APK file onto the BlueStacks home screen.
  4. Wait a few seconds for the installation to complete. Once done, the installed app will appear on the BlueStacks home screen. Click its icon to start using the application.

Using LDPlayer

  1. Download and install LDPlayer from https://www.ldplayer.net.
  2. Drag the APK/XAPK file directly into LDPlayer.

If you have any questions, please don't hesitate to contact us.

App Rating

4.6
Total 5 reviews

Previous Versions

DigiHelp 3.0.19
2024-04-22 / 6 MB / Android 7.0+

DigiHelp 3.0.16
2024-01-08 / 9.1 MB / Android 6.0+

DigiHelp 3.0.15
2023-12-14 / 10 MB / Android 6.0+

About this app

DigiHelp application is an integrated ticketing system that
manages workflow and communications with customers and users. The
Service Support officer and the Customer uses the HelpDesk application to
track tickets and their progress in real-time. This application is integrated with other applications in the DigiCollect universe.

DigiHelp application provides real time tracking of all tickets in one place.
Simple, easy to use and integrated with other DigiCollect applications
Tickets can be created easily and assigned to the respective teams or support staff.

Our core philosophy is to help track problems quickly or help prevent
problems from affecting workflows.

New features

1. UX Improvements on the tickets list & view
2. Easy status change functionalities
3. Discard ticket functionalities

App Permissions

Allows applications to access information about networks.
Allows applications to open network sockets.
Allows an app to access precise location.
Allows an app to access approximate location.
Required to be able to access the camera device.
Marker permission for applications that wish to access notification policy.
Allows an application to read from external storage.
Allows an application to write to external storage.
Allows an application to record audio.
Allows applications to access information about Wi-Fi networks.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.