Cummins Connect Cloud 9.4

Reviews

1 ★, on 2020-12-09
Latest update won't run on my phone, it just quits right after starting. Cummins should stick to diesel engines, as their generator and it's software are not very good.

2 ★, on 2020-11-20
I have had this app for about 2-1/2 years, and provided much feedback to Cummins. Be aware there are many glitches, and there have been some updates that improve some issues and create others. I can no longer see the exercise schedule, I cannot see the serial number of my unit. If you exercise the generator now, be aware that you will have to manually have to put the generator back into standby or it will NOT come on the next time the power goes out. Many of the issues were not addressed

1 ★, on 2020-03-25
Connect Cloud doesn't work at all. Even though my generator is online, and I can ping it, in no instance after I have added it to my Connect Cloud account, does it show up in my list of generators. The only response from Cummins Tech support is "hang up the phone now so our call times stay low, and email us", and emails go universally unanswered. I never thought I would say this, but Cummins doesn't even have the courtesy to install a bot which responds with a "we have received your email, and feel contempt for you, our customer". Connect Cloud is pure marketing, if you want any level of remote control of your generator, you'll have to buy a different make.

1 ★, on 2020-02-17
Dont waste your money on this App. It cost $175 and it crashes and disconnects more than it works. The generator still works without the app. Generac does not have this app and still works. Major waste of money. Update: February 16, 2020 We bought another house and had a Cummins Stand alone generator installed. The local company that installed the generator is bar none, the best around. However, whoever made the app has no knowledge of making apps. It STILL doesn't work and hasn't since 11/19.

2 ★, on 2019-05-30
I actually liked this app until the "Summer Update" as they called it, now if you click on the "Exercise" tab, the app crashes completely and the push notifications still do not work! Get It Together!!

1 ★, on 2019-06-04
Keeps crashing when you click "exercise". also does not give me notifications anymore.