eWeLink - Smart Home 5.13.0

Reviews

3 ★, on 2023-12-10
The app is functional but I use it to control the magnet for one of my businesses doors and the fact that the session expires every day is a big downside because it takes a long time to sign in if you need to use the app quickly. I thought that if I added a pattern lock that it would just ask for that instead of making me log in all the time. Maybe the developers should focus on doing that.

1 ★, on 2020-06-08
You can no longer change the wifi settings on your devices since they changed the app. I tried working with their support team for over a month and they keep giving me the same trouble shooting steps that are on the website. Then they tried to tell me that all 4 of the devices I had must have gone bad all at the same time. I've now purchased different devices that don't use this app and they all work perfectly.

4 ★, on 2019-05-10
the previous version was great. this newest version has intermittant glitches that hide buttons (4 gang switch) on the home screen (right side) but the most problematic issue is that intermittently I have no way to get to settings for any of my 7 units. There seems to be no Rhyme or Reason as to whether it will function correctly or not every time I open it.

1 ★, on 2020-05-02
What the... The developers have turned a basic but functioning app into a confusing, complicated, poorly documented, bloated app with less functionality. Versions 4.+ are much more complicated with incomplete instructions and help files. My scenes stopped working so I deleted and reentered them but now there isn't any toggle for scenes that I don't always want running without deleting them. Going back to 3.14.1 and blocking updates until developers provide an app that works. What a shame!

2 ★, on 2019-02-12
Maybe the worst UI of the decade. I gave it 2 stars because it worked after a couple of hours of research. My problem was that the app insists that the phone be connected to a 2.4ghz router. My router is dual band as are most routers of this decade, but the app looks only at the phone connection, which was 5ghz for my 3-year-old phone. My solution was to dig out an older phone from the discard box that knew only 2.4. With the antique phone, the app was able to link to my smart devices.

1 ★, on 2020-08-11
It was a functional, inexpensive automation solution, but now they require a paid subscription. I'm not a fan of that, but I started to explore the option at least.... but I can't even log in to check in info now. My LastPass saved password for some reason is not recognized, and there's no 'forgot/reset password' option that I can find.. So I guess I'll abandon this product and try to discourage anyone from using it, since this company does not seem to care about their customers.