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Chat2Desk: Sales&Support 2771.01.01

25.4 MB / 10K+ Downloads / Rating 5.0 - 1 reviews


See previous versions

Chat2Desk: Sales&Support, developed and published by Chat2Desk, has released its latest version, 2771.01.01, on 2024-05-05. This app falls under the Business category on the Google Play Store and has achieved over 10000 installs. It currently holds an overall rating of 5.0, based on 1 reviews.

Chat2Desk: Sales&Support APK available on this page is compatible with all Android devices that meet the required specifications (Android 5.0+). It can also be installed on PC and Mac using an Android emulator such as Bluestacks, LDPlayer, and others.

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App Screenshot

App Screenshot

App Details

Package name: com.chat2desk

Updated: 9 months ago

Developer Name: Chat2Desk

Category: Business

New features: Show more

App Permissions: Show more

Installation Instructions

This article outlines two straightforward methods for installing Chat2Desk: Sales&Support on PC Windows and Mac.

Using BlueStacks

  1. Download the APK/XAPK file from this page.
  2. Install BlueStacks by visiting http://bluestacks.com.
  3. Open the APK/XAPK file by double-clicking it. This action will launch BlueStacks and begin the application's installation. If the APK file does not automatically open with BlueStacks, right-click on it and select 'Open with...', then navigate to BlueStacks. Alternatively, you can drag-and-drop the APK file onto the BlueStacks home screen.
  4. Wait a few seconds for the installation to complete. Once done, the installed app will appear on the BlueStacks home screen. Click its icon to start using the application.

Using LDPlayer

  1. Download and install LDPlayer from https://www.ldplayer.net.
  2. Drag the APK/XAPK file directly into LDPlayer.

If you have any questions, please don't hesitate to contact us.

Reviews

5 ★, on 2020-01-25
Nice app for client cummunication

5 ★, on 2020-10-13
Okm

Previous Versions

Chat2Desk: Sales&Support 2771.01.01
2024-05-05 / 25.4 MB / Android 5.0+

Chat2Desk: Sales&Support 2731.01.02
2024-01-13 / 83.9 MB / Android 6.0+

About this app

Chat2Desk.com Chat Center allows you to handle messages from WhatsApp™, Instagram™, Telegram™, Facebook™ Messenger, VKontakte™, Viber™, Odnoklassniki™, emails and online chat on your website. You can connect an external channel for receiving and sending messages, such as HeadHunter or Avito. All managers work with one number or one account.

The service combines diverse features in a single system: a chatbot builder, scripts, self-service menus and detailed analytics on all clients. Open API allows you to integrate chatbots and messengers with analytics and CRM systems: amoCRM, Bitrix24, Albato, SalesapCRM, BPMSoft, GenCRM, Megaplan, 1C-Enterprise, SBIS, Calltouch and many others. You can also communicate with clients and process requests from the most popular sites and marketplaces: Avito, Drom, Auto.ru, Youla, HeadHunter.

Customers get 7 days of free testing. Chat2Desk for online chat on the site and one operator is completely free.

If your mobile app employs Chat2Desk SDK to organize chats, you will be able to respond to them through our app.

In order to work in the mobile application, you need to sign up in advance at https://chat2desk.com/.

The Chat2Desk mobile app allows you to:
– view and assign tags,
– communicate with clients in chats,
– edit fields in the client's card,
– transfer a client between operators,
– leave comments on chats,
– view client cards,
– initiate dialogs using the “Write first” option,
– search for necessary chats and information within a chat,
– filter the list of chats,
– use two-factor authentication when logging into the app.

With the help of Chat2Desk mobile app, sales and support staff can answer customer questions remotely. At the same time, department managers can use the app to monitor the performance of the staff.

New features

Bug fixes and stability improvements

App Permissions

Allows applications to open network sockets.
Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.
Allows an application to write to external storage.
Allows applications to access information about networks.
Allows applications to access information about Wi-Fi networks.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows access to the vibrator.
Marker permission for applications that wish to access notification policy.