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Call Utils (PRO version for Salesforce) 0.36

5.1 MB / 1+ Downloads / Rating 5.0 - 1 reviews


See previous versions

Call Utils (PRO version for Salesforce), developed and published by Radek Baxa, has released its latest version, 0.36, on 2017-08-04. This app falls under the Tools category on the Google Play Store and has achieved over 50 installs. It currently holds an overall rating of 5.0, based on 1 reviews.

Call Utils (PRO version for Salesforce) APK available on this page is compatible with all Android devices that meet the required specifications (Android 4.4+). It can also be installed on PC and Mac using an Android emulator such as Bluestacks, LDPlayer, and others.

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App Screenshot

App Screenshot

App Details

Package name: com.callutils4sf

Updated: 8 years ago

Developer Name: Radek Baxa

Category: Tools

New features: Show more

App Permissions: Show more

Installation Instructions

This article outlines two straightforward methods for installing Call Utils (PRO version for Salesforce) on PC Windows and Mac.

Using BlueStacks

  1. Download the APK/XAPK file from this page.
  2. Install BlueStacks by visiting http://bluestacks.com.
  3. Open the APK/XAPK file by double-clicking it. This action will launch BlueStacks and begin the application's installation. If the APK file does not automatically open with BlueStacks, right-click on it and select 'Open with...', then navigate to BlueStacks. Alternatively, you can drag-and-drop the APK file onto the BlueStacks home screen.
  4. Wait a few seconds for the installation to complete. Once done, the installed app will appear on the BlueStacks home screen. Click its icon to start using the application.

Using LDPlayer

  1. Download and install LDPlayer from https://www.ldplayer.net.
  2. Drag the APK/XAPK file directly into LDPlayer.

If you have any questions, please don't hesitate to contact us.

App Rating

5.0
Total 1 reviews

Reviews

5 ★, on 2017-11-23
Great app for salesforce users. Thanks

Previous Versions

Call Utils (PRO version for Salesforce) 0.36
2017-08-04 / 5.1 MB / Android 4.4+

About this app

Call Utils helps with logging calls to Salesforce.

Apart from simple call tracking this application allows automatic audio recording and saving records as MP3 attachments.

One of the main advanced feature is transcribing speech to text. It opens BigData processing, text searching and other possibilities in your Salesforce.
(Salesforce Administrator must set Google cloud speech API key for this feature).

TIP: If you don't like deciding after all calls, set action after a call to Automatic synchronize.

To use this application you'll require:
- Salesforce CRM account with enabled API access. (For testing you can use free Developer edition.)
- Subscription fee charged after the trial period.
- Enough space in internal (safer) android storage for audio recording. The space is released after each synchronize to Salesforce.
- Login to Salesforce with currently the best security standard OAuth2. Call Utils will not store your password. There is no other Security Token required.

For other information visit web https://www.callutils4sf.com
You can read there about:
- Security first approach
- Privacy
- Settings
- Advanced settings for Salesforce Administrators
- Development roadmap (see https://www.callutils4sf.com/roadmap.html)
...and other next

Legal:
Call recording laws vary from state to state. These laws pertain to obtaining either single party (only you, the caller need to provide consent) or multi-party consent. Compliance with the law is up to you! Notify other party or turn off recording, if required.

Salesforce™ is a trademark of Salesforce.com, inc. This application is not offered, sponsored or endorsed by Salesforce.

New features

Minority bugfix (stop recording during call)

App Permissions

Allows an application to see the number being dialed during an outgoing call with the option to redirect the call to a different number or abort the call altogether.
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.
Allows an application to read the user's call log.
Allows an application to record audio.
Allows an application to capture audio output.
Allows an application to modify global audio settings.
Allows applications to access information about networks.
Allows applications to access information about Wi-Fi networks.
Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.
Allows access to the list of accounts in the Accounts Service.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
This constant was deprecated in API level 21. No longer enforced.
Allows an app to use fingerprint hardware.
Allows applications to open network sockets.