ATS Enhanced Remote Support Application icon

ATS Enhanced Remote Support 7.0.6

75.4 MB / 0+ Downloads / Rating 5.0 - 1 reviews


See previous versions

ATS Enhanced Remote Support, developed and published by Icona, has released its latest version, 7.0.6, on 2024-12-30. This app falls under the Productivity category on the Google Play Store and has achieved over 10 installs. It currently holds an overall rating of 5.0, based on 1 reviews.

ATS Enhanced Remote Support APK available on this page is compatible with all Android devices that meet the required specifications (Android 5.1+). It can also be installed on PC and Mac using an Android emulator such as Bluestacks, LDPlayer, and others.

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App Screenshot

App Screenshot

App Details

Package name: com.atsautomation.acty.client

Updated: 1 month ago

Developer Name: Icona

Category: Productivity

New features: Show more

App Permissions: Show more

Installation Instructions

This article outlines two straightforward methods for installing ATS Enhanced Remote Support on PC Windows and Mac.

Using BlueStacks

  1. Download the APK/XAPK file from this page.
  2. Install BlueStacks by visiting http://bluestacks.com.
  3. Open the APK/XAPK file by double-clicking it. This action will launch BlueStacks and begin the application's installation. If the APK file does not automatically open with BlueStacks, right-click on it and select 'Open with...', then navigate to BlueStacks. Alternatively, you can drag-and-drop the APK file onto the BlueStacks home screen.
  4. Wait a few seconds for the installation to complete. Once done, the installed app will appear on the BlueStacks home screen. Click its icon to start using the application.

Using LDPlayer

  1. Download and install LDPlayer from https://www.ldplayer.net.
  2. Drag the APK/XAPK file directly into LDPlayer.

If you have any questions, please don't hesitate to contact us.

Previous Versions

ATS Enhanced Remote Support 7.0.6
2024-12-30 / 75.4 MB / Android 5.1+

ATS Enhanced Remote Support 6.0.6
2023-12-17 / 53.2 MB / Android 5.1+

About this app

ATS Enhanced Remote Support combines our ATS Global Service network of subject matter experts (SMEs) with remote video conferencing and augmented reality (AR) technology to enrich our customer’s support experience with rapid response and quicker issue resolution. This enabling and unifying AR technology allows our SMEs to see exactly what our customer is seeing, so together, we can more efficiently and effectively support their complex and highly automated processes. With full smartphone or headset interoperability, ATS SMEs can collaborate with onsite operators and technicians to expedite analysis and triage, and then provide clear guidance to the onsite personnel to remedy the situation. Instead of describing the issue, ATS SMEs are visually side-by-side and can more quickly support processes such as troubleshooting or maintenance procedures by providing precise verbal instructions supplemented by screen pointing, annotations, screen sharing, videos, images, and all the while, the work group can chat in real-time with automatic language translation to text and text-to-speech in over 60 languages.

About Automation Tooling Systems, Inc (ATS)

ATS is an industry-leading automation solutions provider to many of the world's most successful companies. ATS uses its extensive knowledge base and global capabilities in custom automation, repeat automation, automation products and value-added solutions including pre-automation and after-sales services, to address the sophisticated manufacturing automation systems and service needs of multinational customers in markets such as life sciences, food & beverage, transportation, consumer products and energy. Founded in 1978, ATS employs over 6,000 people at more than 50 manufacturing facilities and over 75 offices in North America, Europe, Southeast Asia and China.

New features

Added new languages: Czech, Korean and Brazilian.
Improved assistance stability and quality.
Improved WorkInstructions support.
Fixed some errors.

App Permissions

Allows an app to access precise location.
Allows applications to access information about networks.
Allows an application to initiate a phone call without going through the Dialer user interface for the user to confirm the call.
Required to be able to access the camera device.
Allows applications to open network sockets.
Allows an application to modify global audio settings.
Allows an application to record audio.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows an application to write to external storage.
Allows applications to access information about Wi-Fi networks.
Allows an application to read from external storage.