Brid Air Purifier 3.1.2

Reviews

4 ★, on 2020-11-17
I have three Brid Air Cleaners and as far ac functionality of the unit itself, it's wonderful and does a great job. When I first received them, I had a terrible time with connecting wi-fi and using the App. Honestly, I gave up. Since them, many improvements have been made and I have recently gotten all three connected to wi-fi and working flawlessly. I'm happy but I wish this would have been the case when I first received it. Brid email customer support, although not the fastest in respdonding, has been thorough and great. Just FYI, only try to connect your Brid to 2.4 GHZ (no 5Ghz support in my experience) and makes sure, if you are using a VPN, turn it off! That was a big hang up for me and until I figured that out, I couldn't get them to connect. Major improvements in the app and connectivity over time. UPDATE 11/16/20: Hardware and air cleaning are EXCELLENT! The App (at least the Google Play Store/Android one) has had some issues in the past BUT has made great strides recently and is working so much better. Customer service is also great. Toto helped me figure out my problem (a bug in Android systems that is currently being fixed) and we got all three of my Brid's working over video chat. Thank you Toto!

3 ★, on 2020-09-02
I have 2 units & have been able to set them each up. They work independently & well with the app. Recently tho, I had to change my modem & my Brid control got totally goofed up. I struggled with the vague manual & online instructions. FINALLY I deleted everything & started over. They are finally set up again & working as they should. Currently I am very unhappy with their customer service via email. They have not responded to me at all. I figured this all out on my own with a lot of frustration!

1 ★, on 2019-12-28
I hardly write reviews, but this application has so many issues. I'd like to see separation between my brid devices, I can rename them but regardless of what I rename them it seems if I turn one off, they all go off. Same with light dimming/light off. I have to power cycle the devices to reconnect to the app, so it never stays synced, which gives the constant errors in the app. For now the app is worthless, because I don't want to keep powering on and off my devices to sync to my phone.

1 ★, on 2018-12-14
I was able to connect my Samsung S8 when I first got my unit. Now when I open the app the brid blue screen comes for a second then it just goes black. I tried to setup another android phone and I cannot connect time out error. I emailed them i hope you all do the same a working application is essential to change modes and see air quality.

1 ★, on 2018-10-05
First attempt I could connect to my brid in step 1 (it's ID matches the one in the manual's sticker), but it keeps rejecting the PIN in step 2. After restarting the app, it wouldn't even connect with the brid anymore. How can you mess up the OOB experience this badly? It is literally the users' first experience, first impression of the app and product. Please fix

4 ★, on 2019-01-08
There was a couple of hiccups during setup but once it is set it is working fine. A suggestion to tue developers though is that they should provide meaningful error messages rather than showing the exception error that normal users would not understand. Also a good update would be to allow users turn on a schedule where at a certain time the Brid would go automatically to Night mode at night and vice versa. Also a Google Assistant support would be cool yoo. Other than that, everything is cool.