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FAQ / ZenUI Help 2.6.0.26_200714

7.5 MB / 50M+ Downloads / Rating 4.2 - 146,118 reviews


See previous versions

FAQ / ZenUI Help, developed and published by ZenUI, ASUS Computer Inc., has released its latest version, 2.6.0.26_200714, on 2022-12-05. This app falls under the Tools category on the Google Play Store and has achieved over 50000000 installs. It currently holds an overall rating of 4.2, based on 146.118 reviews.

FAQ / ZenUI Help APK available on this page is compatible with all Android devices that meet the required specifications (Android). It can also be installed on PC and Mac using an Android emulator such as Bluestacks, LDPlayer, and others.

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App Screenshot

App Screenshot

App Details

Package name: com.asus.userfeedback

Updated: 2 years ago

Developer Name: ZenUI, ASUS Computer Inc.

Category: Tools

New features: Show more

App Permissions: Show more

Installation Instructions

This article outlines two straightforward methods for installing FAQ / ZenUI Help on PC Windows and Mac.

Using BlueStacks

  1. Download the APK/XAPK file from this page.
  2. Install BlueStacks by visiting http://bluestacks.com.
  3. Open the APK/XAPK file by double-clicking it. This action will launch BlueStacks and begin the application's installation. If the APK file does not automatically open with BlueStacks, right-click on it and select 'Open with...', then navigate to BlueStacks. Alternatively, you can drag-and-drop the APK file onto the BlueStacks home screen.
  4. Wait a few seconds for the installation to complete. Once done, the installed app will appear on the BlueStacks home screen. Click its icon to start using the application.

Using LDPlayer

  1. Download and install LDPlayer from https://www.ldplayer.net.
  2. Drag the APK/XAPK file directly into LDPlayer.

If you have any questions, please don't hesitate to contact us.

App Rating

4.2
Total 146,118 reviews

Reviews

5 ★, on 2020-05-19
Very interactive. Answered all my questions. And I got to know more and more about my phone using this app. I never found difficult in operating my phone with this as a companion.

1 ★, on 2019-03-10
2 years ago I bought my Asus 3 Max plus, those days when I go to any Asus apps, if I saw any bug or lack of any features I could to go to FAQ and there was a Feed Back option. I used it many times at those days and responses were fast and satisfaction. But after one year that Feed Back option removed from many Asus apps. while in description of ZenUI Help app, saying that it has Feed Back option which it is not true for many Asus apps anymore. I uninstall and disabled this useless service!

1 ★, on 2020-01-22
Last update on my Asus Zenfone 5 was actually a downgrade. Now everything is sluggish and looks outdated. My settings are half missing. Camera won't focus now. Crashes in apps i try to use. Volume is messed up and the icon is really big taking up a chunk of my screen. I regret the last update..

1 ★, on 2020-01-03
This still sucks... Matter of fact... it's getting worse... Question, WHY, do I have to hit call three times before it makes the phone call??? Question, WHY isn't the first screen, the contact screen??? Question, WHY is every upgrade a screw up???

5 ★, on 2019-04-28
updates are very important... #asus please take it seriously for all your mobile and application. even No asus Mobile accessories are available online on their website\online store... if want something for your mobile and laptop you have to go service centre... what the hell... i think you have to learn costumer attached power from- OnePlus, MI, etc. they make us happy by it service experience

1 ★, on 2018-11-19
Useless app. So many questions have been answered casually. Eg: how to start the device in boot mode. Just check.

Previous Versions

FAQ / ZenUI Help 2.6.0.26_200714
2022-12-05 / 7.5 MB / Android

FAQ / ZenUI Help 2.3.0.144_180608
2023-12-08 / 10.3 MB / Android 5.0+

About this app

ZenUI FAQ is a customer service app that provides ASUS device users with in-device assistance using the combination of Mobile Care, FAQs, user feedback, and public forums. You can use ZenUI Apps to interact with our very own ASUS customer service and developer teams, and then check out the forums to create or join existing threads made by fellow ASUS users.

ZenUI FAQ also features News where you can check out the latest updates, offers, events from ASUS.

Enjoy this personalized self-service approach for all your ASUS device and ZenUI information needs—now faster and more seamless than ever before!

Special features
►Mobile care gives real-time updates about your device’s memory, battery, and storage settings with tips to help you optimize these settings using Boost, Power Saver, and Auto-start Manager.
►Message board features the latest News and Notifications from ASUS and a list of recent notifications sent to your device.
►ZenUI FAQs provide a more specific user experience via FAQs and forums created per app under ZenUI apps. In these forums, you can vote for your favorite topics to let the ASUS Support team know which ones you’d like to see in the next update. ZenUI FAQs also feature Top FAQs for popular troubleshooting information.
►Assistance feature provides basic troubleshooting information about your device such as battery, call and messages, 3G/LTE/Wi-Fi/GPS connection, among many others.

Notes
•The appearance and operation of some features may vary, depending on your device and the app’s version.
•ZenFone/ZenPad Care is a free app for ASUS devices. You will not be charged for downloading or using this app, and it does not collect personal data.

New features

Enhance program

App Permissions

Allows applications to open network sockets.
Allows applications to access information about networks.
Allows an application to read or write the system settings.
Allows an application to read from external storage.
Allows access to the vibrator.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.
Allows an app to access precise location.
Allows an app to access approximate location.