EE Remote Help eerh.sam.2041251

Name: EE Remote Help
Rating: 3 (2 reviews)
Author: EE

1.3 MB / 10+ Downloads / Rating 3.0 - 2 reviews

EE Remote Help, developed and published by EE, has released its latest version, eerh.sam.2041251, on 2024-11-27. This app falls under the Tools category on the Google Play Store and has achieved over 1000 installs. It currently holds an overall rating of 3.0, based on 2 reviews.

EE Remote Help APK available on this page is compatible with all Android devices that meet the required specifications (Android 4.0+). It can also be installed on PC and Mac using an Android emulator such as Bluestacks, LDPlayer, and others.

App Screenshot

App Details

Package name: com.aetherpal.eerh.sam

Updated: 2 months ago

Developer Name: EE

Category: Tools

New features: Show more

App Permissions: Show more

Installation Instructions

This article outlines two straightforward methods for installing EE Remote Help on PC Windows and Mac.

Using BlueStacks

Download the APK/XAPK file from this page.
Install BlueStacks by visiting http://bluestacks.com.
Open the APK/XAPK file by double-clicking it. This action will launch BlueStacks and begin the application's installation. If the APK file does not automatically open with BlueStacks, right-click on it and select 'Open with...', then navigate to BlueStacks. Alternatively, you can drag-and-drop the APK file onto the BlueStacks home screen.
Wait a few seconds for the installation to complete. Once done, the installed app will appear on the BlueStacks home screen. Click its icon to start using the application.

Using LDPlayer

Download and install LDPlayer from https://www.ldplayer.net.
Drag the APK/XAPK file directly into LDPlayer.

If you have any questions, please don't hesitate to contact us.

App Rating

3.0

Total 2 reviews

Previous Versions

EE Remote Help eerh.sam.2041251
2024-11-27 / 1.3 MB / Android 4.0+

About this app

This is a free service that allows an EE Customer Service Advisor to take control of your device remotely. They will then be able to quickly and easily diagnose any potential faults, as well as help you set up things like email. It’s available to all EE customers whether you’ve got a 4GEE, Orange or T-Mobile plan on pay monthly or pay as you go.

The EE Remote Help App is the fastest, easiest way for Customer Service to be able to help support you with diagnosing any fault or setting up your device

Using EE Remote Help, what EE can help you with includes -
Setting up / amending e-mail accounts
Checking the software version
Updating the software
Confirming the precise location (i.e. for network issues)
Help setting up Play Store Accounts
Closing down Apps
Checking the device memory status
Checking the battery performance
Setting up / amending Wi-Fi
Setting up / amending Bluetooth

New features

This app allows an EE Customer Service Advisor to take control of your device remotely, to help you set it up or to quickly and easily diagnose any potential faults.

App Permissions

Allows an application to call killBackgroundProcesses(String].
This constant was deprecated in API level 8. The restartPackage(String] API is no longer supported.
Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.
Allows an app to create windows using the type TYPE_APPLICATION_OVERLAY, shown on top of all other apps.
Allows applications to connect to paired bluetooth devices.
This constant was deprecated in API level 21. No longer enforced.
Allows an application to receive SMS messages.
Allows applications to open network sockets.
Allows applications to access information about Wi-Fi networks.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.
Allows applications to access information about networks.
Allows an application to read SMS messages.
Allows an application to initiate a phone call without going through the Dialer user interface for the user to confirm the call.
Allows an app to access precise location.
Allows an app to access approximate location.
Allows an application to find out the space used by any package.
Allows applications to discover and pair bluetooth devices.
Required to be able to reboot the device.
Allows an application to take screen shots and more generally get access to the frame buffer data.
Allows an application to retrieve state dump information from system services.