About this app

Video Assistant Keep your customers and employees safe, while helping people find what they need with Video Assistant, the premier virtual shopping solution. Connect with your customer immediately via video call to provide personalised customer service

See and Touch the Product - Live and in Real Time

From the comfort of their home, the customer can view exact sizing, color, and texture of various products, and ask about availability, shipping options, and more before a purchase. For customers who need to see, touch, and try before they buy, sales representatives can demonstrate features and walk the customer through the store to help them find exactly what they’re looking for.

Leverage Your Staff and Inventory

Your store may be shuttered or your operating hours may be reduced, but your online store can remain open for business. Amid unprecedented circumstances, your employees can continue doing what they do best - helping inform and educate your customers. Keep your workforce engaged, leverage your in-store team’s extensive product knowledge, and move your in-store inventory.


Personalize Shopping Experiences Across Industries

Video Assistant allows brands to continue providing the highly personalized, high touch experience to your VIP customers that they’re accustomed to. The Video Assistant is critical across industries that require a higher level of service, such as grocery, automotive, real estate, retail, telemedicine, and more.


Immediate Implementation:

Installing Video Assistant requires little heavy lifting from your team. Our implementation team provides you with a simple tag to install on your website that enables the Video Assistant feature. Agents simply download an app, click “become available,” and a tab will appear on your website, showing your customer the “video call” option. With an intuitive interface requiring very little training, your business can start using the Video Assistant within hours.

New features

Bug fixes

App Permissions

Required to be able to access the camera device.
Allows applications to change network connectivity state.
Allows an application to modify global audio settings.
Allows an application to record audio.
Allows applications to open network sockets.
Allows an application to write to external storage.
Allows applications to access information about networks.
Allows applications to connect to paired bluetooth devices.
Allows an application to capture video output.
Allows an application to capture audio output.
Allows applications to access information about Wi-Fi networks.
Allows an application to read from external storage.
Allows access to the vibrator.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.