ECI MobileTech Application icon

ECI MobileTech 2024.11.1

36.6 MB / 10+ Downloads / Rating 2.1 - 67 reviews


See previous versions

ECI MobileTech, developed and published by ECi Software Solutions, has released its latest version, 2024.11.1, on 2024-12-22. This app falls under the Business category on the Google Play Store and has achieved over 1000 installs. It currently holds an overall rating of 2.1, based on 67 reviews.

ECI MobileTech APK available on this page is compatible with all Android devices that meet the required specifications (Android 7.0+). It can also be installed on PC and Mac using an Android emulator such as Bluestacks, LDPlayer, and others.

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App Screenshot

App Screenshot

App Details

Package name: eci.technician.internal

Updated: 2 months ago

Developer Name: ECi Software Solutions

Category: Business

New features: Show more

App Permissions: Show more

Installation Instructions

This article outlines two straightforward methods for installing ECI MobileTech on PC Windows and Mac.

Using BlueStacks

  1. Download the APK/XAPK file from this page.
  2. Install BlueStacks by visiting http://bluestacks.com.
  3. Open the APK/XAPK file by double-clicking it. This action will launch BlueStacks and begin the application's installation. If the APK file does not automatically open with BlueStacks, right-click on it and select 'Open with...', then navigate to BlueStacks. Alternatively, you can drag-and-drop the APK file onto the BlueStacks home screen.
  4. Wait a few seconds for the installation to complete. Once done, the installed app will appear on the BlueStacks home screen. Click its icon to start using the application.

Using LDPlayer

  1. Download and install LDPlayer from https://www.ldplayer.net.
  2. Drag the APK/XAPK file directly into LDPlayer.

If you have any questions, please don't hesitate to contact us.

App Rating

2.1
Total 67 reviews

Reviews

1 ★, on 2021-03-12
This app is awful. Once a month it must be removed and reinstalled to sync with automate. Calls go missing get stuck or do not sync right. Having used previous builds of this software, this is a downgrade in use and functionality. The technology is only useful if it actually works!

3 ★, on 2021-02-09
Updates have improved performance. GPS real-time tracking not working, but history is there. Would like to see more features compared to Remote Tech.

1 ★, on 2021-02-17
Worst dispatch app I've ever used, locks up 2 different phones , poor overall performance

1 ★, on 2021-01-27
Extremely buggy. Data just stops syncing, dispatching and arriving are all wrong. Often app will just loop forever. If I had a dollar for every time I reinstalled this app I wouldn't have to work as a printer technician anymore

1 ★, on 2020-11-17
Locks up. Functions stop, start, and go boom. Sometimes you can release a hold on a call, other times you cannot. It's a Forrest Gump box of chocolates anytime you use it, because you never know what's going to work and what isn't. This is the buggiest software release I have seen since Windows ME. I suggest you use this app only if you have a case of Raid on-hand. Seriously, a manual service ticket over this piece of roachware would save you a lot of grief.

1 ★, on 2020-06-16
Devours battery life and has many limitations and inconveniences when compared to RTS, doesn't have a simple way to view daily calls without searching, everything requires searching and search is hard to use, it only populates exact matches in your stock which adds steps we used to not have to take to put parts in a call, I can't manipulate the app in ways I'd sometimes need to, requiring me to call the office and have someone else tied up helping me. Instead your forced into workflows. Awful!

Previous Versions

ECI MobileTech 2024.11.1
2024-12-22 / 36.6 MB / Android 7.0+

ECI MobileTech 2024.10.2
2024-11-15 / 32.1 MB / Android 7.0+

ECI MobileTech 2024.07.1
2024-07-16 / 51.7 MB / Android 7.0+

ECI MobileTech 24.2.0
2024-03-07 / 51.5 MB / Android 7.0+

About this app

MobileTech gives your technicians the ability to get service call information, manage service activities, and input data while out in the field. With a real-time connection to e-automate, MobileTech reduces office staff workloads, increases accuracy and improves inventory management.

MobileTech features include:

• Empower techs to manage their own calls and inventory.

• Quickly view parts availability from all warehouses, including technician car stock.

• Real-time GPS monitoring.

• View technician activity through the dispatch console.

• Perform tech-to-tech parts transfers.

• Add file attachments to service calls.

• Capture and store signatures.

• Easily search calls by status, tech, customer, or equipment.

• Individual and group tech-to-tech chat for faster service completion time.

New features

-Work Order Notes are included in the Allow Service Call Notes permission
- 3-month, 6-month, and 12-month meter reading averages are now displayed
-The number of digits permitted in a meter reading is now validated
-Last Meter Value, Last Meter Date, and Source are displayed on the meter reading window
-The system now further distinguishes non-required meter readings from required meter readings
-Modifications have been made to how the system calculates the displayed Last Odometer
-Bug fixes

App Permissions

Allows an app to access precise location.
Allows an app to access approximate location.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows applications to access information about networks.
Allows applications to open network sockets.
Required to be able to access the camera device.
Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.
Allows an application to change the Z-order of tasks.