OSIM uLove 2 2.1.9

Reviews

1 ★, on 2021-03-09
Worked for a day thenGood app update with the voice commands! Bit difficult navigating through apple updates if shared device. Directions for selecting location/Bluetooth need to be clearer through setup. Have reset ipad and ulove2 app still won't download or open. Very frustrating and slow response from app team

1 ★, on 2021-04-06
Been trying to download the programs and each time the download hangs after telling me to wait for program to download to remote controller. And to get back in the app download menu, I have to restart the pairing with controller . Is there no smarter way to access the login ?

1 ★, on 2021-04-15
Not working. Have sent an email on 14 Apr 21 at the given email and shall see how long and effective the answers will be.

3 ★, on 2018-09-24
[UPDATED 24/9/18] Glitch fixed within 1 day of report. Great job by Osim support in sorting out the glitch quickly. However the Bluetooth connection method must be improved. Take cues from other Bluetooth devices (headphones, cars) whereby it should only need to pair once and not having to press ok on the remote EVERY time we use a tablet/phone to control the chair. It totally defeats the purpose of Bluetooth control via tablet/phone. It doesn't help that the remote is stored INSIDE of the chair and this OK button (to pair) is not easily accessible. [ORIGINAL POST 23/9/18] The recent update on 22/9/18 has caused this app to stop working on my Nexus 7. Sent an email to Osim support and still don't get a fix after a new update was released. Very inconvenient having to take out the remote to pair with device during EVERY use. Beats the purpose of controlling using an external device. Shouldn't have to take out the remote and press ok to pair during each use

4 ★, on 2018-10-05
[update] Bluetooth connection is working as intended now. [Original] I will adjust my rating after the app is fixed but I can only give it a one star now because it's not working as intended. On first attempt, phone was paired with no problem. Subsequent attempts require us to pair it again which isn't how everyday people expect Bluetooth-paired devices to work. What's worse is that the re-pairing isn't even working as intended. There isn't even a prompt to press OK on the chair so when the app tells me to press OK on the controller, it just enters into whatever selection you stopped at.

1 ★, on 2020-08-07
App can connect to Bluetooth for music. But App on Samsung phone and tablet fails to download any of the 5 programs... just get the waiting sign for more than 30minutes : (. Waited in queue for over an hour on your Chat support platform without being attended to. Sales lady said she too needs to check with IT : ( Also sent email to your support line. Pending response.... feeling very UN-ZEN !!!