Fitness World Canada 3.6

Reviews

2 ★, on 2020-02-29
The check in rewards points has not worked for over two weeks (since Feb 10) and I have about 4+ visits that didn't get logged. Mentioned it to the front desk at my gym and they said they were working on it and I did receive a point for that one day (Feb 20) but it stopped working after that. What's up?

2 ★, on 2020-02-08
I feel this app is missing the most important feature it could offer. Account balance and billing cycle details, I would love to make early payments or be able to see at a glance if my last payment was actually received. None of the in-app features are terribly useful besides being able to scan into the gym.

2 ★, on 2020-01-04
Well the app currently is good as a digital membership card, but nothing really else. The rewards points system sometimes works (sometimes not), but the points are currently worthless as there is nothing to redeem them for. You formerly could redeem for items such as towels, bags, membership upgrades, etc. Alas no longer.

1 ★, on 2020-02-18
this is the worst app. it has lots of glitches. it gives wrong scores and misleading info at the challenges. This app collects data and sell it the add Sponsors. The winners of any challenge should be revealed so that everyone knows it's genuine. What's the point of points system? When I redeem something, I have to wait 5 months to get it ( are you serious). If you can't keep up with the demand, please shut it down.

1 ★, on 2019-05-27
Absolutely no customer service. I got locked out of my account and the password reset did not work. Sent in a service request with no follow-up. I am incredibly frustrated overall as there is also no number to contact a real person at.

1 ★, on 2020-01-07
Removed all of the rewards from the catalogue so theres no point in getting points. I dont know if it's a big or a change but the removal of the rewards is really annoying. They also are the only reason why I stay with Steve Nash but if they're going to keep it off then I'm switching gyms!