Massage Envy 4.1.1

Reviews

1 ★, on 2021-04-11
What is the point in an app that allows you to schedule appointments when they are never any available. Your can't tell me that for two locations coon rapids and Blaine there are no appointments available in the next 6 weeks. I have asked repeatedly and am told just call us we can her you scheduled. The location in Rogers has all kinds of appointments available wish they were closer. I heard the same thing when I was in Texas with my sister. Not all appointments show up on the app.

3 ★, on 2021-03-10
Good app, room for improvement. No way to add appointments to your calendar from the app and no email confirmation is sent. App goes blank and has to be restarted after I book an appointment but it saves my booking. I wish there was an option to choose your schedule based on your preferred therapist and not based on dates/times.

1 ★, on 2021-03-07
March update! Have to uninstall and reinstall just to book a service as it crashes or goes frozen after doing so each time you try to book . Then there's the issue still it could be so much more beneficial to members if our member points balance was provided. There are other fitness club apps that use similar member points that you can actually track your points as you sign up for classes and see the balance change inside the app! ME has never allowed it's members to see them or track balances.

1 ★, on 2021-02-25
App crashes everytime while booking your appointment when confirming on the last step. You then have to close the app and reopen the app to see if your appointment went through. I have also uninstalled and reinstalled hoping for a fix. Extremely frustrating. You also need to allow users to cancel appointments within the app at least 48 hour in advance of the appointment. It's ridiculous I can book 6 weeks out but have to wait on hold forever to move or cancel an appointment.

1 ★, on 2021-04-10
Very low functionality I can maneuver through the app to book an appointment but it is very cumbersome. Also I cannot delete an appointment make changes it's just easier to call them up on the phone

1 ★, on 2021-03-27
Unusable... App and website unable to book appointment when having to update payment information. Sits and spins forever. No way to edit email or phone information. Really unhappy.