BetterMe: Health Coaching 9.7.0

Reviews

1 ★, on 2024-01-12
There are so many options to choose from on the iOS version: you can navigate to previous days to see your progress, you can edit your fast window, navigation as a whole is easier, smoother, and makes sense. The Android version is garbage. you can barely do anything on there. I can't see anything from previous days, I can't adjust fast times, diet input is extremely limited, I hate that I paid for this. It's even more affordable on iOS. I made a mistake on trusting it'd have similar qualities.

2 ★, on 2024-01-12
Absolutely LOVE the workouts. Unfortunately, I found this app to be a bit underdeveloped. When there's a glitch in the workouts, or if the app kicks you out after freezing up, there's no way to log that workout. I was unable to log over an hour of workouts tonight. Without that information, all of my data is inaccurate. Additionally, the food logging options are incredibly incorrect in regards to calorie count, etc. I tried to use this app for several months and finally had to give up on it. 😕

1 ★, on 2024-01-13
Got a subscription in Oct. An update in Dec. made it so I can't log in. When I try to reset my password, it tells me there's no account for this email. I've confirmed email and subscription with Google Play. I've emailed BetterMe several times, and they WILL NOT return my email. I read if this happens, set the account up again, and it will reinstate your subscription. Now I can't use it at all. The platform was good while I was able to use it, but customer service seems non-existent.

3 ★, on 2023-12-25
Was good, but got ruined with updates. I've had a paid subscription for a year now but I am so unhappy with the latest update that I won't be renewing it. They have a good selection of exercise routines. But the latest update added a super annoying feature: a monotonous female voice keeps talking during the exercise. If you don't want to hear the voice, you have to switch it into a silent mode entirely, so you won't hear the bell telling you it's the start or end. Totally ruins the experience.

1 ★, on 2024-01-09
The app on Android makes it impossible to cancel a subscription. If you try, it pops up with an offer to keep the subscription for less. If you click, "No thanks, finish unsubscribing," it redirects you to a form asking for feedback on how they can improve. Wether you send feedback or not, it won't take you to any page that will allow you to cancel the subscription. Sometimes their customer service responds to emails, but usually they send no response. Avoid!!!

3 ★, on 2023-12-28
The App has alot of potential. I use it frequently however there are 2 features that it lacks that makes it frustrating to use especially from a paid app. 1. You can't favorite or save your go-to workouts. It would be nice to make your own Playlist of sorts rather then go into various categories & and subcategories just to find the one workout you're looking for. 2. You cant easily cast the video onto a TV. I have the Galaxy S22 Ultra a very capable phone that's still relatively new.