MyDataHelps 2024.26

Reviews

3 ★, on 2020-05-21
This app works fairly well, however there seems to be issues with it connecting to my healthcare provider. It connected fine when I first set it up, but then when I went back into it, it reported an issue connecting. I try reconnecting and it shows a confirmation form from my healhcare provider that I click ok on, and then end up on a blank screen, but get a notification from my healthcare provider app that a connection has been established, as well as an email, but when I go back to this app, it continues to report that there's a connection issue.

5 ★, on 2023-03-30
I use the Symptom Shark portion of this app and I love it so much! As someone with a chronic illness, this makes tracking my symptoms and treatments so easy. The app is fully customizable, so you can add/remove symptoms and treatments at any time. The data helps me detect flare-ups sooner and provides a simple way to show my doctor exactly how I've been feeling between visits. Before using this app, I'd often forget to mention issues I'd had a few weeks earlier.

1 ★, on 2021-10-13
App doesn't properly function. I downloaded this app to record and save at-home covid test results as they are required to enter restaurants in my area. The app sat on a white screen for 5 minutes after I logged in. I got to the part where I had to take a photo of my test strip and submit, but the app gave me an error. I tried submitting 15 times and each time I got an error. I finally closed the app and went to the website, which also works poorly, and was able to submit my results no problem.

2 ★, on 2022-01-12
Freezes and is unresponsive about half the time. Says I need to validate my email but I've never received an email for validation and doesn't give the option to resend. If it does have the option, it isn't responding when I tap on it. I have a study code but don't see the study in the search. The instructions for the study say to "input code" to find the study but that isn't an option.

2 ★, on 2023-10-26
It would be amazing if the app functioned properly and the "support" email got you anywhere. I have earned 2 gift cards and the actual gift code will not show up for either. I have emailed the "support team" multiple times (with screen shots) over the past week or so and still no resolution or anything.

4 ★, on 2023-10-07
I love the reminders to journal. helpful to remind d me that I'm not a total sloth. I'm curious to see how they use my data and if it will ever help anyone, including myself