About this app

This is a free app, created specifically for members covered by Allianz Jingdong international health insurance policies. Developed following detailed input from a wide range of existing clients, this app brings a whole new level of convenience when it comes to submitting claims, accessing your key policy documents and getting the most out of our services.

Key features include:

1. Submit your claims in three easy steps, anytime, anywhere
Using only the app, complete a short and simple form (we don’t ask for information we already have). Take photos of receipts or invoices. Then submit your claim.

Plus, you can track your claims progress and view settlement details.

2. Policy documents in your pocket
Leave your paperwork at home and still be able to access your most recent policy documents and membership card on the go. There’s the option to share them with your provider at the point of treatment.

3. Find a hospital
Find hospitals near to you on a map with this GPS enabled feature. Integrates with Google Maps app to give you “Turn-by-turn” directions. Alternatively, search for a hospital in another destination.

4. Emergency contact numbers and policy helpline
All the contacts and support you’ll need in one place, whether you need to call emergency services such as Ambulance, Fire or Police, or if you just have a general query about your policy.

5. Range of health assistance tools
Find local equivalents of brand named drugs and translate common ailments into one of 17 languages.

6. Added simplicity and security
For fast and easy access, you can login with an easy to remember 5 digit PIN code. Any claims information entered will be preserved until submitted. All personal data is secured via encryption, plus most features are available even when you’re offline.

7. Multi-lingual support
Automatically detects English, German, Spanish, French or Portuguese from your phone and sets up the app accordingly.

New features

Minor update. Usability enhancements and bug fixes. Supports Android 6.0 and above.

App Permissions

Required to be able to access the camera device.
Allows access to the vibrator.
Allows an app to access approximate location.
Allows an app to access precise location.
Allows an application to access extra location provider commands.
Allows applications to open network sockets.
Allows applications to access information about networks.
Allows an application to read from external storage.
Allows an application to write to external storage.
Allows applications to access information about Wi-Fi networks.
Allows an application to broadcast sticky intents.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.