CBP ROAM 2.19.10

Reviews

5 ★, on 2021-01-24
Full of bugs! It requested permission for location, which was already set and crashed It works now

3 ★, on 2019-06-12
Good idea but poorly executed. The app states it is beta and it certainly shows. The initial setup was quite painful. I almost uninstalled it and walked away. Once the setup is complete it was throwing permission errors which so many others have complained about. But all and all it seems to do what it supposed to do. My last complaint. The app has no shutdown option. It hijacks the entire screen and it's nearly impossible to shut it down with a reboot of the phone. Update: I just noticed it won't save passport issue dates in the travelers information.

2 ★, on 2018-10-10
Doesn't seem like the app was well thought out or tested. The text describing password requirements did not correctly describe that a strong password was needed. An email with confirmation link is sent, a text with one time code is then sent, and a guid-like security code is finally sent to register the device. The text control to enter the security code is very buggy, cursor jumped all around. And finally, you gotta save the code if you ever need to register another device. Haven't tried to report in yet, but, for the time being, I am saving the call in number.

4 ★, on 2019-06-25
Updated 24 Jun. The recent update seems to have fixed the location bug. This is a useful and welcome system and I'm thankful that it's working again. (Review from before update:Completely defective. Used to work on Android 8 but will not access location on Pie. Says access to location is denied, which it is most definitely not. CBP people don't really know how the app works. Today I was asked about a float plan, a festure discontinued a year ago. A nice try, I guess.)

1 ★, on 2019-06-27
This app is full of bugs. The app quits when I try to enter data in expiry date field. It won’t allow me to add more than one traveler. And the scanner is very fussy and won't work most of the time. Very frustrating and now I am not sure I will be able to travel to the States this coming weekend. My phone is an Android 4.4.2 model SM-G386W. I downloaded the app yesterday, June 26. I believe I have the newest version available.

2 ★, on 2019-06-18
There are huge issues with the app relating to reentry into the United States, if you are using the Android version this app. If so, you may not be able to get past the Location not found, notification. This will delay your entry by hours if not days if you enter on the weekend or during non-prime time hours when you will need to call It would seem that during the development of the product, the managers asked,"how does the Android app work"? That's when the developers said, "oh yeah, hmmm".