Service Tech 2.0.3

Reviews

1 ★, on 2018-03-13
This app still does not work. Office dispatch calls and some come through and some don't. Some come a day later. I get a green dot on my app that says I received a call but nothing shows up. Not able to set specific notifications. Whoever designed this should be fired and the app trashed.

2 ★, on 2017-11-28
No force sync option. Closed calls no longer sync, closed calls seem entirely client side. Our team share this app to communicate what needs doing/has been done, and without syncing we're basically forced to ask each other whats been done daily to keep track of calls. I'll close a call, it will say closed, but not synced. if I log out and back into the app, the call is back and open. Please fix, work productivity suffers as a result.

3 ★, on 2017-11-09
App is still buggy with this new release. Still truncates call close outs @ 100 characters. Still no force sync button to force it to update itself. A few of our tech close calls out and the next morning calls are still open. When they launch app again it will close them. Like the ability to generate calls / redispatch them from my phone, but when generating calls from it, occasionally a bug cause it to create the same call 3 times. App does a poor job at updating the notification field (Android, don't know about iPhone). At the end of day, I have multiple notifications at the top of my phone about calls that have already been closed out. I have to manually get rid of them. Crane / Streamware does a poor job when it comes to responding to its customers, so don't expect much help.

3 ★, on 2018-01-02
It's got horrible tech support and also every week I have a different issue with this app , and I just bought a samsung S8+

1 ★, on 2018-03-08
This app is disgusting. After the 10/6/2017 update it has been terrible. The service call is constantly ringing, sometimes when you dispatch the call it takes a half an hour to come through; when it does come through it rains every 5 minutes even if I check the service calls to show that I looked at it, it still pops up in my notifications & rings. I know you're there; I dispached it to myself! Its ringing right now & I dispached two calls to myself @ 4:30pm... it's now 6:55pm. No new calls but it's ringing & I can not silence notification sound. Wish I could show you. I even had IT department contact streamware on for different occasions and nothing comes out of it. I can't even map out my location using the map icon anymore. It says "location one cannot be found" for every service call. When I have to leave detailed notes it chops off half of my description. You took a ok app and destroyed it. I admit that the app was not great to start with, but it's all we had & I dealt with it. Please fix immediately!!!

1 ★, on 2017-10-07
Stoped working when the update went through on 10/6.