Tookan Agent 5.0.37

Reviews

3 ★, on 2021-10-31
It's a pretty good delivery app, but it has a lot of weaknesses that make it less than user friendly. Save your yourself a lot of trouble and never click the directions button because it will give you an approximation of the location you are looking for wasting a ton of your time. Always, click the delivery address and then select your navigation app. You can't unselect after swiping requiring extra attention by administrators rather than just allowing you to unselect start/arrive/complete.

2 ★, on 2021-02-12
I have been using Tookan for almost 12 months now and I don't understand why they have a calendar view and not a recent tasks view (i.e. last 6,12, or 24 hours). If a task comes at 12:00 am, the agent must know that he/she needs to update the calendar view to view the task. There is no indication that the task is in the next day's calendar view. This has caused us many negative customer reviews. This is REALLY horrible UX.

2 ★, on 2023-04-02
WHY does it start alerting me when I'm ALREADY in a delivery?? I contacted the employer & they didn't send me any new orders. It alerts 3-5min AFTER I accept & am using navigation to get there & the ONLY way to turn it off is leave the map & lose navigation so I have to listen to the OBNOXIOUS ringing the WHOLE drive! Awful! & it enters the WRONG address on Maps! Twice in the 2 days I've used it it brought me to neighbors house!! Bad!!! My employer uses it so I have no choice, unfortunately

1 ★, on 2022-08-30
This new update is terrible. I now have to tap each individual job to get the job info where it used to just display it. Also after looking at a job whenpushing the back button the page goes all the way to the top so I have to scroll thru everything again. This app could be so good if the creators actually listened to users feedback.

1 ★, on 2023-11-15
I use this app for work when in certain areas on the island the app doesn't allow me to see all the orders my job has contacted the developers and they keep saying it's no issue from their end it's very annoying and messing with my money pertaining to getting orders.

4 ★, on 2021-05-01
Only used this app for 2 days. Overall decent experience but it would be good to have option to silent the app even during "on-duty". Also, after successful pick up, the task pick up task goes missing until the delivery is completed. It would be good to be able to check on the tasks during delivery since there are things to be noted are only showing on the "pickup" task.