SymphonyAI Helpdesk Application icon

SymphonyAI Helpdesk 1.9.1

63.5 MB / 1+ Downloads / Rating 5.0 - 1 reviews


See previous versions

SymphonyAI Helpdesk, developed and published by Symphony SummitAI, has released its latest version, 1.9.1, on 2024-11-15. This app falls under the Business category on the Google Play Store and has achieved over 100 installs. It currently holds an overall rating of 5.0, based on 1 reviews.

SymphonyAI Helpdesk APK available on this page is compatible with all Android devices that meet the required specifications (Android 8.0+). It can also be installed on PC and Mac using an Android emulator such as Bluestacks, LDPlayer, and others.

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App Screenshot

App Screenshot

App Details

Package name: com.symphonysummitai.helpdesk

Updated: 3 months ago

Developer Name: Symphony SummitAI

Category: Business

New features: Show more

App Permissions: Show more

Installation Instructions

This article outlines two straightforward methods for installing SymphonyAI Helpdesk on PC Windows and Mac.

Using BlueStacks

  1. Download the APK/XAPK file from this page.
  2. Install BlueStacks by visiting http://bluestacks.com.
  3. Open the APK/XAPK file by double-clicking it. This action will launch BlueStacks and begin the application's installation. If the APK file does not automatically open with BlueStacks, right-click on it and select 'Open with...', then navigate to BlueStacks. Alternatively, you can drag-and-drop the APK file onto the BlueStacks home screen.
  4. Wait a few seconds for the installation to complete. Once done, the installed app will appear on the BlueStacks home screen. Click its icon to start using the application.

Using LDPlayer

  1. Download and install LDPlayer from https://www.ldplayer.net.
  2. Drag the APK/XAPK file directly into LDPlayer.

If you have any questions, please don't hesitate to contact us.

Previous Versions

SymphonyAI Helpdesk 1.9.1
2024-11-15 / 63.5 MB / Android 8.0+

SymphonyAI Helpdesk 1.8.0
2024-01-03 / 96.8 MB / Android 8.0+

SymphonyAI Helpdesk 1.2.1
2024-01-08 / 13.4 MB / Android 4.4+

About this app

SymphonyAI Helpdesk enables the organizations to deliver the right digital experience to the employees from anywhere!
By leveraging on this mobile app, you can:
• Easily find answers to your questions
• Quickly report your issues
• Request for new services
• View the status of your tickets & provide additional information instantaneously
• Cancel your ticket if it is already resolved
• Escalate if you need faster response
• Provide feedback on the resolved tickets
• View your allocated assets & report issues
• Approve the Service Requests on the go!

SymphonyAI Helpdesk, powered by Symphony SummitAI, comes with a configurable widget based Self Service Portal that instantly provides details on your issues, service requests, knowledge articles & assets along with easy options to log issues/ requests.

New features

Target SDK Version changed to 33

App Permissions

Allows applications to open network sockets.
Allows an application to read from external storage.
Allows an app to access approximate location.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows applications to access information about networks.