MSP Manager Application icon

MSP Manager 4.6.1.1

43.1 MB / 5K+ Downloads / Rating 2.5 - 127 reviews


See previous versions

MSP Manager, developed and published by SolarWinds MSP UK Ltd., has released its latest version, 4.6.1.1, on 2023-05-05. This app falls under the Business category on the Google Play Store and has achieved over 5000 installs. It currently holds an overall rating of 2.5, based on 127 reviews.

MSP Manager APK available on this page is compatible with all Android devices that meet the required specifications (Android 5.0+). It can also be installed on PC and Mac using an Android emulator such as Bluestacks, LDPlayer, and others.

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App Screenshot

App Screenshot

App Details

Package name: com.solarwindsmsp.mspmanager

Updated: 2 years ago

Developer Name: SolarWinds MSP UK Ltd.

Category: Business

New features: Show more

App Permissions: Show more

Installation Instructions

This article outlines two straightforward methods for installing MSP Manager on PC Windows and Mac.

Using BlueStacks

  1. Download the APK/XAPK file from this page.
  2. Install BlueStacks by visiting http://bluestacks.com.
  3. Open the APK/XAPK file by double-clicking it. This action will launch BlueStacks and begin the application's installation. If the APK file does not automatically open with BlueStacks, right-click on it and select 'Open with...', then navigate to BlueStacks. Alternatively, you can drag-and-drop the APK file onto the BlueStacks home screen.
  4. Wait a few seconds for the installation to complete. Once done, the installed app will appear on the BlueStacks home screen. Click its icon to start using the application.

Using LDPlayer

  1. Download and install LDPlayer from https://www.ldplayer.net.
  2. Drag the APK/XAPK file directly into LDPlayer.

If you have any questions, please don't hesitate to contact us.

App Rating

2.5
Total 127 reviews

Reviews

3 ★, on 2020-12-24
App works well to track my time and complete tickets however there are many features missing from the website that would make the app much better

2 ★, on 2020-01-08
So far the best mobile app I've seen from the SolarWinds' MSP space, but it would be great if I could limit notifications to only tickets assigned to me. My phone now makes a sound every any tech does anything, which is all the time, day and night. 🐺🐺 There's also no place to see all my new ticket responses.

3 ★, on 2020-03-11
Just okay. I like to use it when it works... Right now it crashes everytime I view a ticket. I'd contact support, but that's not an option inside the app.

1 ★, on 2019-07-17
Creating a customer results in a half setup customer that is unusable until you fix it from a desktop(service item missing and unselectable), and it is impossible to unassign yourself/assign nobody to a ticket.

1 ★, on 2020-09-03
App desperately needs some Open by default links so you can open tickets from your email Also a way to view hours worked in a day would be very helpful to technicians, the timesheet function of the app needs extra features.

5 ★, on 2018-12-13
Amazing functionality for a mobile ticketing app. Engineers are able to actively monitor queues from anywhere. I've used sales force app which is no where near this app..

Previous Versions

MSP Manager 4.6.1.1
2023-05-05 / 43.1 MB / Android 5.0+

About this app

We hate paperwork as much as you, which is why MSP Manager Mobile app lets you manage tickets, on-site visits and time tracking with just a few taps. Just download the app, log in with your MSP Manager account and start saving time.

- Easy remote ticket closing so you don’t have paperwork to finish when you get back to the office
- Seamless time tracking even while working multiple tickets
- Notifications so you never miss a ticket or request
- Speedy sign-in with 4-digit PIN or fingerprint ID
- Efficient time management with GPS mapping for your onsite visits, and all customer information at your fingertips


N-able® MSP Manager™ Mobile

MSP Manager Mobile requires an MSP Manager account


About MSP Manager

MSP Manager offers the easiest, more efficient way to manage your IT Service business. Our secure, cloud-based service management platform provides the support and business tools you need to delight customers, optimize your processes and grow your business.

New features

Fixed crashing on startup issue
Fixed menu icons not being displayed

App Permissions

Allows an application to write to external storage.
Allows an application to read from external storage.
Allows applications to open network sockets.
Allows an application to initiate a phone call without going through the Dialer user interface for the user to confirm the call.
Allows an app to access precise location.
Allows an app to access approximate location.
Allows applications to access information about networks.
Allows applications to access information about Wi-Fi networks.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Required to be able to access the camera device.
Allows an application to capture video output.
Allows an application to manage access to documents, usually as part of a document picker.
Allows an app to use fingerprint hardware.