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SherpaDesk Customer Support 2.0.4

3.3 MB / 10+ Downloads / Rating 4.0 - 15 reviews


See previous versions

SherpaDesk Customer Support, developed and published by bigWebApps Inc., has released its latest version, 2.0.4, on 2019-01-28. This app falls under the Business category on the Google Play Store and has achieved over 1000 installs. It currently holds an overall rating of 4.0, based on 15 reviews.

SherpaDesk Customer Support APK available on this page is compatible with all Android devices that meet the required specifications (Android 4.1+). It can also be installed on PC and Mac using an Android emulator such as Bluestacks, LDPlayer, and others.

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App Screenshot

App Screenshot

App Details

Package name: com.sherpadesk.mobile

Updated: 6 years ago

Developer Name: bigWebApps Inc.

Category: Business

New features: Show more

App Permissions: Show more

Installation Instructions

This article outlines two straightforward methods for installing SherpaDesk Customer Support on PC Windows and Mac.

Using BlueStacks

  1. Download the APK/XAPK file from this page.
  2. Install BlueStacks by visiting http://bluestacks.com.
  3. Open the APK/XAPK file by double-clicking it. This action will launch BlueStacks and begin the application's installation. If the APK file does not automatically open with BlueStacks, right-click on it and select 'Open with...', then navigate to BlueStacks. Alternatively, you can drag-and-drop the APK file onto the BlueStacks home screen.
  4. Wait a few seconds for the installation to complete. Once done, the installed app will appear on the BlueStacks home screen. Click its icon to start using the application.

Using LDPlayer

  1. Download and install LDPlayer from https://www.ldplayer.net.
  2. Drag the APK/XAPK file directly into LDPlayer.

If you have any questions, please don't hesitate to contact us.

App Rating

4.0
Total 15 reviews

Reviews

1 ★, on 2020-07-13
Cannot use the app, always gets an error, cannot load configuration. The web page works perfectly for a one man band like me. But the mobile app does not work.

3 ★, on 2019-01-28
the only problem with this app in the interface is that when you slide to close it tanning on the setup you can't close it without putting a time in which comes up required by administrator but neither of my supervisors have changed anything. you can transfer and do all that other good stuff but closing a ticket seems to be an issue it requires you to put a time in so I actually have to use the web-based link. I have a Samsung Galaxy S9 and I've uninstalled and reinstalled at different times.

2 ★, on 2017-09-25
App needs a lot of work. I click on a ticket, then it asked me if I'm sure I want to close it. This happens all day long. GUI doesn't work correctly half the time. Very few customizable options. Quite often doesn't sync correctly, and you can't force refresh it. Timestamp implementation is terrible. It will say a reply was from 1 minute ago, when it was actually from hours or days ago. The web version of this app has many issues too.

4 ★, on 2015-02-16
Not perfect... Yet.. But well on the way. Great company and great product. !

5 ★, on 2014-05-21
Great app

Previous Versions

SherpaDesk Customer Support 2.0.4
2019-01-28 / 3.3 MB / Android 4.1+

About this app

We’ll Improve Your Business, Without Disrupting It.
Track Time Across Your Business. Automatically Generate Invoices. Make Smarter Decisions.

Our customer management software allows you and your team to stay connected to your customers whether you are in the field, on the road, or simply don’t feel like firing up your computer. The mobile application makes it easy to manage support tickets, track time, and send invoices from the palm of your hand. 

SherpaDesk is the perfect ready-to-use solution for any professional services organization who needs to quickly resolve customer issues, accurately track billable and non-billable hours, automate invoice and manage project profitability. The solution seamlessly integrates with accounting software such as Intuit Quickbooks and FreshBooks for on the fly invoicing. 

Located in Atlanta, SherpaDesk provides the full solution experience for the first tech for free. Each additional tech is $39 per month. To request a demo or sign-up visit www.SherpaDesk.com.

New features

Fixed bug to keep App state

App Permissions

Allows applications to open network sockets.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows an application to write to external storage.
Allows an application to record audio.
Allows an application to read from external storage.
Allows an application to modify global audio settings.
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.
Allows applications to access information about networks.